Knowledge representation concepts for automated SLA management
Year of publication: |
2008
|
---|---|
Authors: | Paschke, Adrian ; Bichler, Martin |
Published in: |
Decision support systems : DSS ; the international journal. - Amsterdam [u.a.] : Elsevier, ISSN 0167-9236, ZDB-ID 51654-5. - Vol. 46.2008/09, 1, p. 187-205
|
Subject: | Kundenservice | Customer service | Programmiersprache | Programming language | Logik | Logic | Wissensrepräsentation | Knowledge representation | Wissensmanagement | Knowledge management |
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