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isPartOf:"Business process management journal"
type_genre:"Fallstudie"
~isPartOf:"Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis"
~isPartOf:"Arbeitsbericht des Instituts für Wirtschaftsinformatik und Neue Medien"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"E-Learning"
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Business process management journal
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
Arbeitsbericht des Instituts für Wirtschaftsinformatik und Neue Medien
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Knowledge management and e-learning
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Understanding e-learning service quality of a commercial bank by using Kano's model
Chen, Ling-hsiu
;
Kuo, Ying-feng
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10008986641
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