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isPartOf:"Economic papers : a journal of applied economics and policy"
subject:"Finanzmarkt"
~isPartOf:"Journal of financial services marketing : JFSM"
~subject:"Consumer behaviour"
~subject:"banks"
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Finanzmarkt
Consumer behaviour
banks
Bank
55
Beziehungsmarketing
16
Relationship marketing
16
Australia
14
Australien
14
Dienstleistungsqualität
12
Konsumentenverhalten
12
Service quality
12
Customer satisfaction
11
Kundenzufriedenheit
11
Financial services
7
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Arora, Sangeeta
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Bredican, John
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Chen, Qun
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Cheung, Fung Yi Millissa
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Farshid, Mana
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1
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1
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1
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1
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1
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1
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1
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1
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Australia and New Zealand Banking Group <Melbourne>
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Melbourne Money and Finance Conference <11, 2006, Melbourne>
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Economic papers : a journal of applied economics and policy
Journal of financial services marketing : JFSM
The international journal of bank marketing : IJBM
37
Journal of banking & finance
25
Applied economics
18
International journal of economics and finance
18
Discussion papers / CEPR
17
The European journal of finance
17
Discussion paper / Centre for Economic Policy Research
15
Journal of banking regulation
15
NBER working paper series
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New issues in financial institutions management
15
Working paper / National Bureau of Economic Research, Inc.
15
International Journal of Financial Studies : open access journal
14
Journal of financial economic policy
14
Journal of risk and financial management : JRFM
14
International journal of bank marketing
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SpringerLink / Bücher
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Southeast Asia's credit revolution : from moneylenders to microfinance
12
The Swedish financial revolution
12
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12
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11
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10
Die Bank
10
European research studies
10
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
10
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10
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9
Applied economics letters
9
Finance and modernization : a transnational and transcontinental perspective for the nineteenth and twenthieth centuries
9
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9
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Journal of digital banking
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Journal of money, credit and banking : JMCB
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State and financial systems in Europe and the USA : historical perspectives on regulation and supervision in the nineteenth and twentieth centuries
9
Temi di discussione / Banca d'Italia
9
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ECONIS (ZBW)
16
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1
Demographic influences on consumer decisions in the banking sector : evidence from India
Kaur, Harpreet
;
Arora, Sangeeta
- In:
Journal of financial services marketing : JFSM
24
(
2019
)
3/4
,
pp. 81-93
Persistent link: https://www.econbiz.de/10012125355
Saved in:
2
Online banking services : a meta-analytic review and assessment of the impact of antecedents and consequents on satisfaction
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 168-178
Persistent link: https://www.econbiz.de/10011975274
Saved in:
3
App service : how do consumers perceive the quality of financial service apps on smart devices?
Treen, Emily
;
Pitt, Leyland F.
;
Bredican, John
; …
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
3
,
pp. 119-125
Persistent link: https://www.econbiz.de/10011799595
Saved in:
4
Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs
Kabadayi, Sertan
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
Saved in:
5
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
6
Do customer profiles change over time? : an investigation of the succes of targeting consumers of Australia top 10 banks ; 2009 and 2011
Lees, Garvin
;
Winchester, Maxwell
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
1
,
pp. 4-16
Persistent link: https://www.econbiz.de/10010497790
Saved in:
7
Bank fundamentals, executive compensation and public perception of banks in Australia
Jain, Ameeta
;
Guo, John
;
Lin, Chien-ting
- In:
Economic papers : a journal of applied economics and policy
33
(
2014
)
3
,
pp. 220-232
Persistent link: https://www.econbiz.de/10011337225
Saved in:
8
An exploratory study of factors affecting credit card brand and category selection in India
Ponnam, Abhilash
;
Sarkar, Abhigyan
;
Mohapatra, Surya Narayan
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 221-233
Persistent link: https://www.econbiz.de/10010497751
Saved in:
9
How does customer motivational orientation affect satisfaction?
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Journal of financial services marketing : JFSM
17
(
2012/13
)
2
,
pp. 135-147
Persistent link: https://www.econbiz.de/10009681460
Saved in:
10
Beyond state-owned banks : evidence from Shanghai bank customers
Chen, Qun
;
Loke, Yiing Jia
- In:
Journal of financial services marketing : JFSM
17
(
2012/13
)
1
,
pp. 19-30
Persistent link: https://www.econbiz.de/10009681474
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