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isPartOf:"Handbook of innovation in public services"
type_genre:"Case study"
~isPartOf:"British journal of management : BJM"
~isPartOf:"Journal of strategic management education : JSME"
~subject:"Business process management"
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Business process management
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Advanced Institute of Management Research <London>
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Handbook of innovation in public services
British journal of management : BJM
Journal of strategic management education : JSME
Business process management journal
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Business process transformation
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European business review : EBR ; the official journal of the International Management Centres, Europe
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International journal of project management : the journal of The International Project Management Association
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Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
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Understanding business process management : implications for theory and practice
Smart, Philip Andrew
;
Maddern, Harry
;
Maull, Roger S.
- In:
British journal of management : BJM
20
(
2009
)
4
,
pp. 491-507
Persistent link: https://www.econbiz.de/10003922361
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