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isPartOf:"Informatik-Fachberichte"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Psychology & marketing"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Künstliche Intelligenz
72
Artificial intelligence
70
artificial intelligence
28
B-to-B-Marketing
20
Business-to-business marketing
20
Lieferantenmanagement
15
Supplier relationship management
15
Consumer behaviour
13
Konsumentenverhalten
13
Social Web
11
Social web
11
Bibliometrics
9
Bibliometrie
9
Innovation
7
Machine learning
7
Salespeople
6
Verkaufspersonal
6
AI
5
Beziehungsmarketing
5
Big Data
5
Big data
5
Dienstleistungsqualität
5
Digitalisierung
5
Digitization
5
Innovation adoption
5
Innovationsakzeptanz
5
Relationship marketing
5
Service quality
5
B2B marketing
4
Firm performance
4
Marketing management
4
Marketingmanagement
4
Selling
4
Unternehmenserfolg
4
Verkauf
4
chatbot
4
trust
4
B2B
3
Confidence
3
Customer satisfaction
3
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Agnihotri, Raj
1
Ali, Sara
1
Ashraf, Rohail
1
Dingus, Rebecca
1
Hu, Michael Y.
1
Huo, Da
1
Krush, Michael T.
1
Mir, Mahmood
1
Nawaz, Raheel
1
Syed, Tahir Abbas
1
Wang, Yao-Chin
1
Wei, Wei
1
Zhang, Lu
1
Zheng, Xiaoyun
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Informatik-Fachberichte
Industrial marketing management : the international journal for industrial and high-tech firms
Psychology & marketing
International journal of hospitality management
5
Journal of business research : JBR
4
Electronic markets : EM ; the international journal of electronic commerce and business media
3
Journal of retailing and consumer services
3
Göttinger Wirtschaftsinformatik
2
Journal of hospitality marketing & management
2
Service business
2
Technological forecasting & social change : an international journal
2
The journal of services marketing
2
Artificial intelligence and digital diversity inclusiveness in corporate restructuring
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Beiträge der Hochschule Pforzheim
1
Benchmarking : an international journal
1
Cogent business & management
1
Foresight and STI governance : journal of the National Research University - Higher School of Economics
1
Handbook of research on applied AI for international business and marketing applications
1
Human resource development international : HRDI
1
Information technology & tourism
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of operations and quantitative management : IJOQM
1
International journal of productivity and quality management : IJPQM
1
International journal of sports marketing & sponsorship
1
International marketing review
1
Journal of information & knowledge management : JIKM
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of risk and financial management : JRFM
1
Journal of service research
1
Management strategies for sustainability, new knowledge innovation, and personalized products and services
1
The TQM journal : the international review of organizational improvement
1
The service industries journal
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
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1
Mapping the service recovery research landscape : a bibliometric-based systematic review
Mir, Mahmood
;
Ashraf, Rohail
;
Syed, Tahir Abbas
;
Ali, Sara
- In:
Psychology & marketing
40
(
2023
)
10
,
pp. 2060-2087
Persistent link: https://www.econbiz.de/10014338470
Saved in:
2
The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun
;
Wang, Yao-Chin
;
Wei, Wei
;
Zhang, Lu
;
Huo, Da
- In:
Psychology & marketing
40
(
2023
)
11
,
pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
Saved in:
3
Social media : influencing customer satisfaction in B2B sales
Agnihotri, Raj
;
Dingus, Rebecca
;
Hu, Michael Y.
;
Krush, …
- In:
Industrial marketing management : the international …
53
(
2016
),
pp. 172-180
Persistent link: https://www.econbiz.de/10011448094
Saved in:
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