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isPartOf:"International journal of logistics systems and management"
~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~person:"Akşin, Zeynep"
~person:"Balasubramanian, Sridhar"
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International journal of logistics systems and management
Production and operations management : an international journal of the Production and Operations Management Society
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Peakedness-based staffing for call center outsourcing
Van den Schrieck, Jean-Christophe
;
Akşin, Zeynep
; …
- In:
Production and operations management : an international …
23
(
2014
)
3
,
pp. 504-524
Persistent link: https://www.econbiz.de/10010355678
Saved in:
2
Managing outsourced software projects : an analysis of project performance and customer satisfaction
Narayanan, Sriram
;
Balasubramanian, Sridhar
; …
- In:
Production and operations management : an international …
20
(
2011
)
4
,
pp. 508-521
Persistent link: https://www.econbiz.de/10009272534
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