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isPartOf:"Journal of marketing theory and practice"
~language:"eng"
~subject:"Einzelhandel"
~subject:"Salespeople"
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Einzelhandel
Salespeople
Consumer behaviour
111
Konsumentenverhalten
111
USA
33
United States
33
Marketing management
11
Marketingmanagement
11
Personality psychology
11
Persönlichkeitspsychologie
11
Beziehungsmarketing
9
Relationship marketing
9
Retail trade
9
Customer satisfaction
8
Kundenzufriedenheit
8
Brand management
6
Emotion
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Markenführung
6
Brand image
5
Customer service
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Kundenservice
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Markenimage
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Marketing theory
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Marketingtheorie
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Online retailing
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Online-Handel
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Personality trait
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Dienstleistungsqualität
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Kaufentscheidung
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New product development
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Preismanagement
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Arnold, Todd J.
2
Alhouti, Sarah
1
Amos, Clinton
1
Ashley, Christy
1
Autry, Chad W.
1
Beatty, Sharon E.
1
Briggs, Elten
1
Brockhaus, Sebastian
1
Bush, Victoria D.
1
Butler, Timothy D.
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Chaudhuri, Arjun
1
Davis, Lenita
1
DeCarlo, Thomas E.
1
Fawcett, Amydee M.
1
Fawcett, Stanley E.
1
Gillison, Stephanie T.
1
Harmon-Kizer, Tracy R.
1
Hill, Donna J.
1
Hill, Katerina E.
1
Johnson, Catherine M.
1
Knemeyer, A. Michael
1
Laczniak, Russell N.
1
Landry, Timothy D.
1
Lemon, Katherine N.
1
Ligas, Mark
1
Mallalieu, Lynnea
1
Mark, Tanya
1
Motley, Carol M.
1
Nakamoto, Kent
1
Northington, William Magnus
1
O'Brien, Matthew
1
Ramaswami, Sridhar
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Reynolds, J. Kenneth
1
Vandenbosch, Mark B.
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Yang, Lifeng
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Journal of marketing theory and practice
Journal of retailing and consumer services
475
Journal of retailing
130
Journal of business research : JBR
125
International journal of retail & distribution management
119
The international review of retail, distribution and consumer research
99
International journal of retail and distribution management
67
Psychology & marketing
34
International journal of electronic marketing and retailing : IJEMR
33
European journal of marketing : EJM
30
European journal of operational research : EJOR
30
Journal of the Academy of Marketing Science
30
Management science : journal of the Institute for Operations Research and the Management Sciences
29
International journal of consumer studies
22
Journal of marketing
22
Marketing intelligence & planning
21
The journal of services marketing
21
Asia Pacific journal of marketing and logistics
19
Industrial marketing management : the international journal for industrial and high-tech firms
18
International journal of production economics
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
The journal of consumer marketing
18
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
European retail research
16
International journal of Indian culture and business management
16
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
16
Marketing : ZFP ; journal of research and management
16
Journal of fashion marketing and management
15
Production and operations management : an international journal of the Production and Operations Management Society
15
The journal of personal selling & sales management : JPSSM
15
International journal of production research
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Journal of strategic marketing
14
The service industries journal
14
Cogent business & management
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Journal of internet commerce
12
Journal of marketing management : JMM ; journal of the Academy of Marketing
12
Journal of marketing research : JMR
12
Manufacturing & service operations management : M & SOM
12
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ECONIS (ZBW)
11
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1
Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
2
How do differing community engagement strategies affect consumer responses to a retailer?
Briggs, Elten
;
Yang, Zhiyong
;
Harmon-Kizer, Tracy R.
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011450462
Saved in:
3
The ambivalent consumer : a sequential investigation of response amplification in buyer-seller encounters
Bush, Victoria D.
;
Yang, Lifeng
;
Hill, Katerina E.
- In:
Journal of marketing theory and practice
23
(
2015
)
4
,
pp. 402-414
Persistent link: https://www.econbiz.de/10011340223
Saved in:
4
Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah
;
Butler, Timothy D.
;
Johnson, Catherine M.
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
4
,
pp. 385-400
Persistent link: https://www.econbiz.de/10010510252
Saved in:
5
Customer migration patterns : evidence from a North American retailer
Mark, Tanya
;
Lemon, Katherine N.
;
Vandenbosch, Mark B.
- In:
Journal of marketing theory and practice
22
(
2014
)
3
,
pp. 251-269
Persistent link: https://www.econbiz.de/10010392228
Saved in:
6
Understanding customer bargaining in retail stores : a customer perspective
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
2
,
pp. 151-168
Persistent link: https://www.econbiz.de/10010357872
Saved in:
7
Can hedonic store environments help retailers overcome low store accessibility?
Ashley, Christy
;
Ligas, Mark
;
Chaudhuri, Arjun
- In:
Journal of marketing theory and practice
18
(
2010
)
3
,
pp. 249-262
Persistent link: https://www.econbiz.de/10003997671
Saved in:
8
Customer behavioral legitimacy in retail returns episodes : effects on retail salesperson role conflict
O'Brien, Matthew
;
Hill, Donna J.
;
Autry, Chad W.
- In:
Journal of marketing theory and practice
17
(
2009
)
3
,
pp. 251-266
Persistent link: https://www.econbiz.de/10003867499
Saved in:
9
Understanding the role of consumer motivation and salesperson behavior in inducing positive cognitive and emotional responses during a sales encounter
Mallalieu, Lynnea
;
Nakamoto, Kent
- In:
Journal of marketing theory and practice
16
(
2008
)
3
,
pp. 183-197
Persistent link: https://www.econbiz.de/10003735487
Saved in:
10
Influence of image and familiarity on consumer response to negative word-of-mouth communication about retail entities
DeCarlo, Thomas E.
;
Laczniak, Russell N.
;
Motley, Carol M.
- In:
Journal of marketing theory and practice
15
(
2007
)
1
,
pp. 41-51
Persistent link: https://www.econbiz.de/10003743271
Saved in:
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