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isPartOf:"Machine intelligence and pattern recognition"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Dienstleistungsqualität"
~subject:"Künstliche Intelligenz"
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Dienstleistungsqualität
Künstliche Intelligenz
Artificial intelligence
32
Consumer behaviour
15
Konsumentenverhalten
15
Beziehungsmarketing
6
Kongress
6
Relationship marketing
6
Unbestimmtheit
6
Customer service
5
Kundenservice
5
Service quality
5
Data Mining
4
Data mining
4
Einzelhandel
4
Emotion
4
Machine learning
4
Retail trade
4
Brand image
3
Brand management
3
Confidence
3
Customer satisfaction
3
Kundenzufriedenheit
3
Markenführung
3
Markenimage
3
Personalisierung
3
Personalization
3
Social Web
3
Social web
3
Theorie
3
Theory
3
Vertrauen
3
Arbeitsleistung
2
Artificial intelligence (AI)
2
Big Data
2
Big data
2
Chatbots
2
Data protection
2
Datenschutz
2
E-commerce
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Prentice, Catherine
3
Nguyen Tuyet-Mai
2
Pantano, Eleonora
2
Aghezzaf, El-Houssaine
1
Akram, Umair
1
Alboqami, Hassan
1
Ayyub, Bilal M.
1
Bilal, Muhammad
1
Cai, Shukai
1
Chang, Ying
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Cheng, Zhendong
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Chinchanachokchai, Sydney
1
Cohen, Jason F.
1
Dennis, Charles
1
Desmet, Bram
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Dickinger, Astrid
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Duan, Jinyun
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Duan, Yucong
1
Dwivedi, Yogesh Kumar
1
Egger, Roman
1
Fan, Hua
1
Fan, Wenfang
1
Filatova, Tatiana
1
Gao, Wei
1
Halibas, Alrence Santiago
1
Han, Bing
1
Huang, Dongling
1
Hur, Won-Moo
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Jia, Wenli
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Kang, Seongho
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Kim, Jeong Hyun
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Kim, Jungkeun
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1
Klaus, Philipp
1
Lansley, Guy
1
Lee, Wonjae
1
Li, Sixian
1
Li, Tian-Ge
1
Li, Yanzhi
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Machine intelligence and pattern recognition
Journal of retailing and consumer services
Technological forecasting & social change : an international journal
138
NBER working paper series
123
Springer eBook Collection
118
Journal of business research : JBR
102
International journal of production research
92
European journal of operational research : EJOR
77
Working paper / National Bureau of Economic Research, Inc.
61
Discussion papers / CEPR
56
Discussion paper series / IZA
53
Computational economics
52
Journal of risk and financial management : JRFM
49
Risks : open access journal
46
NBER Working Paper
45
Decision analytics journal
42
Finance research letters
40
Industrial marketing management : the international journal for industrial and high-tech firms
39
Premier reference source
39
International journal of forecasting
38
Electronic markets : EM ; the international journal of electronic commerce and business media
37
Journal of forecasting
37
Management science : journal of the Institute for Operations Research and the Management Sciences
37
Working paper
35
Business horizons
32
Computers & operations research : and their applications to problems of world concern ; an international journal
32
Discussion paper
31
Operations research
31
CESifo working papers
30
Psychology & marketing
30
Data science and innovation in supply chain management : how data transforms the value chain
28
IEEE transactions on engineering management : EM
28
SpringerLink / Bücher
27
Journal of information & knowledge management : JIKM
26
Journal of open innovation : technology, market, and complexity
26
International journal of hospitality management
24
Amfiteatru economic : an economic and business research periodical
23
Research in international business and finance
23
The economics of artificial intelligence : an agenda
23
Working papers
23
Financial innovation : FIN
22
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ECONIS (ZBW)
30
USB Cologne (EcoSocSci)
7
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1
Artificial intelligence-generated virtual influencer : examining the effects of emotional display on user engagement
Yu, Joanne
;
Dickinger, Astrid
;
So, Kevin Kam Fung
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460786
Saved in:
2
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
3
Artificial intelligence is the magic wand making customer-centric a reality! : an investigation into the relationship between consumer purchase intention and consumer engagement th...
Bilal, Muhammad
;
Zhang, Yunfeng
;
Cai, Shukai
;
Akram, Umair
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462292
Saved in:
4
The challenge of integrating "intelligent" technologies in luxury shopping contexts : the role of brand personality appeal and consumers’ status consumption orientation
Sestino, Andrea
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460780
Saved in:
5
The impact of intelligent customer service agents' initial response on consumers' continuous interaction intention
Cheng, Zhendong
;
Fan, Wenfang
;
Shao, Bingjia
;
Jia, Wenli
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460841
Saved in:
6
The impact of AI identity disclosure on consumer unethical behavior : a social judgment perspective
Li, Tian-Ge
;
Zhang, Chubing
;
Chang, Ying
;
Zheng, Wei
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460848
Saved in:
7
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
8
Retail store location screening : a machine learning-based approach
Lu, Jialiang
;
Zheng, Xu
;
Nervino, Esterina
;
Li, Yanzhi
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462178
Saved in:
9
Contribution of sales control in salespeople's creative selling : work engagement as a mediator
Park, Hyewon
;
Hur, Won-Moo
;
Kang, Seongho
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372536
Saved in:
10
Decisions with ChatGPT : reexamining choice overload in ChatGPT recommendations
Kim, Jungkeun
;
Kim, Jeong Hyun
;
Kim, Changju
;
Park, Jooyoung
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014372566
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