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isPartOf:"The journal of brand management : an international journal"
~isPartOf:"International journal of services, economics and management"
~person:"Freitas, André Luís Policani"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Brasilien
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Brazil
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Gender
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Quality management
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SERVPERF
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Selbstbedienung
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Self-service
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Service quality
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gender differences
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quality in restaurants
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reastaurant service quality
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self-service restaurants
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service quality
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Freitas, André Luís Policani
Abdul Rahman
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Norzalita Abd Aziz
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The journal of brand management : an international journal
International journal of services, economics and management
International journal of electronic marketing and retailing : IJEMR
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Service quality and gender differences in Brazilian self-service restaurants
Freitas, André Luís Policani
;
Barros, Marta Duarte de
- In:
International journal of services, economics and management
7
(
2015/2016
)
2/4
,
pp. 198-221
Persistent link: https://www.econbiz.de/10011688162
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