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person:"Markovits, Yannis"
~person:"Chambel, Maria José"
~subject:"Callcenter"
~type_genre:"Article in journal"
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Monetary incentives, motivational orientation and affective commitment in contact centers : a multilevel mediation model
Alcover de la Hera, Carlos María
;
Chambel, Maria José
; …
- In:
Journal of economic psychology : research in economic …
81
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433440
Saved in:
2
Managing motivation in the contact center : the employment relationship of outsourcing and temporary agency workers
Sobral, Filipa
;
Chambel, Maria José
;
Castanheira, Filipa
- In:
Economic and industrial democracy
40
(
2019
)
2
,
pp. 357-381
Persistent link: https://www.econbiz.de/10012030749
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