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subject:"Datenverarbeitung"
~person:"Casaló, Luis V."
~person:"Goldschlag, Nathan"
~person:"Wirtz, Jochen"
~subject:"Robot"
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Search: subject_exact:"Artificial intelligence"
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Datenverarbeitung
Robot
Artificial intelligence
21
Künstliche Intelligenz
21
Roboter
13
Dienstleistungsqualität
6
Innovation adoption
6
Innovationsakzeptanz
6
Service quality
6
artificial intelligence
6
Service robots
5
USA
5
United States
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Automatisierte Produktion
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Dienstleistung
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Services
4
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Artificial Intelligence
3
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3
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Cloud computing
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Consumer behaviour
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Casaló, Luis V.
Goldschlag, Nathan
Wirtz, Jochen
Seamans, Robert
7
Santarelli, Enrico
6
Morikawa, Masayuki
5
Raj, Manav
5
Staccioli, Jacopo
5
Vivarelli, Marco
5
Webster, Craig
5
Acemoglu, Daron
4
Anderson, Gary
4
Beede, David Nathan
4
Belanche, Daniel
4
Buffington, Catherine
4
Dinlersoz, Emin Murat
4
Flavián Blanco, Carlos
4
Foster, Lucia
4
Guarascio, Dario
4
Haltiwanger, John C.
4
Kotlikoff, Laurence J.
4
Kroff, Zachary
4
Reljic, Jelena
4
Restrepo, Pascual
4
Stöllinger, Roman
4
Zolas, Nikolas
4
Benzell, Seth G.
3
Childress, Eric
3
Ivanov, Stanislav
3
Kunz, Werner H.
3
LaGarda, Guillermo
3
McCorduck, Pamela
3
McGaughey, Ewan
3
Oberson, Xavier
3
Song, Christina Soyoung
3
Vrontis, Demetris
3
Aghion, Philippe
2
Antonin, Céline
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2
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Contemporary Trends in Marketing : Problems, Processes and Prospects
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European journal of marketing
1
Italian journal of marketing : ITJM
1
Journal of service research
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Organizational dynamics : a quarterly review of organizational behavior for professional managers
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ECONIS (ZBW)
14
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1
How smart should a service robot be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
2
How intelligent automation, service robots, and AI will reshape service products and their delivery
Wirtz, Jochen
;
Pitardi, Valentina
- In:
Italian journal of marketing : ITJM
2023
(
2023
)
3
,
pp. 289-300
Persistent link: https://www.econbiz.de/10014330947
Saved in:
3
Advanced technology adoption : selection or causal effects?
Acemoglu, Daron
;
Anderson, Gary
;
Beede, David Nathan
; …
-
2023
Persistent link: https://www.econbiz.de/10014318622
Saved in:
4
Intelligent automation, service robots, and AI : the service revolution is in full swing
Kunz, Werner H.
;
Wirtz, Jochen
;
Paluch, Stefanie
- In:
Contemporary Trends in Marketing : Problems, Processes …
,
(pp. 93-110)
.
2023
Persistent link: https://www.econbiz.de/10014338924
Saved in:
5
Service robots, agency and embarrassing service encounters
Pitardi, Valentina
;
Wirtz, Jochen
;
Paluch, Stefanie
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 389-414
Persistent link: https://www.econbiz.de/10012880733
Saved in:
6
Automation and the workforce : a firm-level view from the 2019 Annual Business Survey
Acemoglu, Daron
;
Anderson, Gary
;
Beede, David Nathan
; …
-
2022
Persistent link: https://www.econbiz.de/10013465373
Saved in:
7
Automation and the workforce : a firm-level view from the 2019 Annual Business Survey
Acemoglu, Daron
;
Anderson, Gary
;
Beede, David Nathan
; …
-
2022
Persistent link: https://www.econbiz.de/10013270343
Saved in:
8
Service robots : the dynamic effects of anthropomorphism and functional perceptions on consumers' responses
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Liu, Qing
;
Fang, Xiang
; …
- In:
European journal of marketing
58
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014466289
Saved in:
9
Putting the "service" into B2B marketing : key developments in service research and their relevance for B2B
Wirtz, Jochen
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
38
(
2023
)
2
,
pp. 272-289
Persistent link: https://www.econbiz.de/10013539114
Saved in:
10
Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
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