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subject:"Datenverarbeitung"
~person:"Casaló, Luis V."
~subject:"Robot"
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Datenverarbeitung
Robot
Artificial intelligence
4
Künstliche Intelligenz
4
artificial intelligence
4
Roboter
3
Beziehungsmarketing
2
Consumer behaviour
2
Dienstleistungsqualität
2
Relationship marketing
2
Service quality
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Agenda for future research
1
Artificial Intelligence
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Awareness
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Brand image
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Brand management
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Customer service
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Dienstleistung
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Discomfort
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FinTech
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Financial services
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Financial technology
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Konsumentenverhalten
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Kundenservice
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Markenführung
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Casaló, Luis V.
Seamans, Robert
7
Santarelli, Enrico
6
Wirtz, Jochen
6
Morikawa, Masayuki
5
Raj, Manav
5
Staccioli, Jacopo
5
Vivarelli, Marco
5
Webster, Craig
5
Acemoglu, Daron
4
Anderson, Gary
4
Beede, David Nathan
4
Belanche, Daniel
4
Buffington, Catherine
4
Dinlersoz, Emin Murat
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Flavián Blanco, Carlos
4
Foster, Lucia
4
Goldschlag, Nathan
4
Guarascio, Dario
4
Haltiwanger, John C.
4
Kotlikoff, Laurence J.
4
Kroff, Zachary
4
Reljic, Jelena
4
Restrepo, Pascual
4
Stöllinger, Roman
4
Zolas, Nikolas
4
Benzell, Seth G.
3
Childress, Eric
3
Ivanov, Stanislav
3
Kunz, Werner H.
3
LaGarda, Guillermo
3
McCorduck, Pamela
3
McGaughey, Ewan
3
Oberson, Xavier
3
Song, Christina Soyoung
3
Vrontis, Demetris
3
Aghion, Philippe
2
Antonin, Céline
2
Antoniou, Constantinos
2
Azevedo, Ana
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The service industries journal
2
Journal of service management
1
Journal of service research
1
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ECONIS (ZBW)
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1
How smart should a service robot be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
2
Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
3
Intention to use analytical artificial intelligence (AI) in services : the effect of technology readiness and awareness
Flavián Blanco, Carlos
;
Pérez-Rueda, Alfredo
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 293-320
Persistent link: https://www.econbiz.de/10012880727
Saved in:
4
Artificial intelligence in services : current trends, benefits and challenges : editorial
Flavián Blanco, Carlos
;
Casaló, Luis V.
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 853-859
Persistent link: https://www.econbiz.de/10012695293
Saved in:
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