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subject:"Electronic Banking"
type_genre:"Case study"
~person:"Agrawal, Vivek"
~person:"Kauffman, Robert J."
~type_genre:"Aufsatz in Zeitschrift"
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Electronic Banking
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Electronic banking
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Dienstleistungsqualität
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Agrawal, Vivek
Kauffman, Robert J.
Ali, Liaqat
3
Hassan, Hassan
3
Jarunee Wonglimpiyarat
3
Jreisat, Ammar
3
Kaur, Simran Jit
3
Le, Tu D. Q.
3
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2
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2
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2
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Ijaiya, Muftau A.
2
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2
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Kaur Ghuman, Mandeep
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2
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Roy, Mihir Kumar
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Sahu, Tarak Nath
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Journal of management information systems : JMIS
2
Electronic commerce research
1
International journal of business information systems : IJBIS
1
International journal of services and operations management
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ECONIS (ZBW)
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A combined AHP-TOPSIS-DEMATEL approach for evaluating success factors of e-service quality : an experience from Indian banking industry
Agrawal, Vivek
;
Seth, Nitin
;
Dixit, Jitendra Kumar
- In:
Electronic commerce research
22
(
2022
)
3
,
pp. 715-747
Persistent link: https://www.econbiz.de/10013431204
Saved in:
2
Exploring key dimensions of e-service quality : a case of Indian banking industry
Agrawal, Vivek
;
Tripathi, Vikas
;
Agrawal, Anand Mohan
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 252-272
Persistent link: https://www.econbiz.de/10011849920
Saved in:
3
Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
Saved in:
4
On the fintech revolution : interpreting the forces of innovation, disruption, and transformation in financial services
Gomber, Peter
;
Kauffman, Robert J.
;
Parker, Chris
; …
- In:
Journal of management information systems : JMIS
35
(
2018
)
1
,
pp. 220-265
Persistent link: https://www.econbiz.de/10011885191
Saved in:
5
Firm strategy and the internet in US commercial banking
Goh, Kim Huat
;
Kauffman, Robert J.
- In:
Journal of management information systems : JMIS
30
(
2013/14
)
2
,
pp. 9-40
Persistent link: https://www.econbiz.de/10010243636
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