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subject:"Entscheidungsunterstützungssystem"
~accessRights:"restricted"
~person:"Gursoy, Dogan"
~subject:"Künstliche Intelligenz"
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Entscheidungsunterstützungssystem
Künstliche Intelligenz
Artificial intelligence
7
Dienstleistungsqualität
3
Service quality
3
artificial intelligence
3
hospitality
3
Bibliometrics
2
Bibliometrie
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Confidence
2
Innovation adoption
2
Innovationsakzeptanz
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Robot
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Roboter
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Tourism industry
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Tourismuswirtschaft
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Vertrauen
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technology acceptance
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AI robotic devices
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Anthropomorphism
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Big Data
1
Big data
1
Consumer behaviour
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Customer service
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Dienstleistung
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Functional services
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Gastgewerbe
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Hedonic services
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Holiday behaviour
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Hospital
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Hospitality industry
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Konsumentenverhalten
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Krankenhaus
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Kundenservice
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Personalisierung
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Personalization
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Scale development
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Service delivery
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Service robots
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Services
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Gursoy, Dogan
Dwivedi, Yogesh Kumar
17
Calzolari, Giacomo
10
Gans, Joshua
10
Gupta, Shivam
10
Kaplan, Andreas M.
10
Kietzmann, Jan
10
Kumar, Anil
10
Parida, Vinit
10
Bertsimas, Dimitris
9
Calvano, Emilio
9
Denicolò, Vincenzo
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Gkonkas, Periklēs
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Jabeur, Sami Ben
9
Kelly, Bryan T.
9
Papadimitriou, Theophilos
9
Pastorello, Sergio
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Goldfarb, Avi
8
Haenlein, Michael
8
Huang, Ming-Hui
8
Malik, Ashish
8
Prentice, Catherine
8
Van Esch, Patrick
8
Vasarhelyi, Miklos A.
8
Wirtz, Jochen
8
Bruhn, Manfred
7
Hadwich, Karsten
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Korinek, Anton
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Mullainathan, Sendhil
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Wamba, Samuel Fosso
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Agrawal, Ajay
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Akter, Shahriar
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Buxmann, Peter
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Carayannis, Elias G.
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Costa, Renato J. Lopes da
6
Dias, Álvaro Lopes
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Ghosh, Indranil
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Gunasekaran, Angappa
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Kar, Arpan Kumar
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Journal of hospitality marketing & management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
International journal of hospitality management
1
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ECONIS (ZBW)
6
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1
A look back and a leap forward : a review and synthesis of big data and artificial intelligence literature in hospitality and tourism
Lv, Hui
;
Shi, Si
;
Gursoy, Dogan
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 145-175
Persistent link: https://www.econbiz.de/10012821091
Saved in:
2
Tourists' attitudes toward the use of artificially intelligent (AI) devices in tourism service delivery : moderating role of service value seeking
Chi, Oscar Hengxuan
;
Gursoy, Dogan
;
Chi, Christina G.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 170-185
Persistent link: https://www.econbiz.de/10012794794
Saved in:
3
Antecedents of trust and adoption intention toward artificially intelligent recommendation systems in travel planning : a heuristic-systematic model
Shi, Si
;
Gong, Yuhuang
;
Gursoy, Dogan
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
8
,
pp. 1714-1734
Persistent link: https://www.econbiz.de/10012625579
Saved in:
4
Role of trust in customer attitude and behaviour formation towards social service robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
5
Antecedents of customers' acceptance of artificially intelligent robotic device use in hospitality services
Lin, Hongxia
;
Chi, Oscar Hengxuan
;
Gursoy, Dogan
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 530-549
Persistent link: https://www.econbiz.de/10012256150
Saved in:
6
Artificially intelligent device use in service delivery : a systematic review, synthesis, and research agenda
Chi, Oscar Hengxuan
;
Denton, Gregory
;
Gursoy, Dogan
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 757-786
Persistent link: https://www.econbiz.de/10012312149
Saved in:
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