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subject:"Industrie"
~isPartOf:"International journal of services and operations management"
~subject:"Service quality"
~type_genre:"Article in journal"
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Industrie
Service quality
India
91
Indien
90
Dienstleistungsqualität
22
Quality management
20
Qualitätsmanagement
20
Manufacturing industries
18
Customer satisfaction
16
Kundenzufriedenheit
16
Lieferkette
13
Supply chain
13
Consumer behaviour
12
Konsumentenverhalten
12
AHP approach
9
AHP-Verfahren
9
Automotive industry
9
Kfz-Industrie
9
Multi-criteria analysis
8
Multikriterielle Entscheidungsanalyse
8
service quality
8
Electronic Banking
7
Electronic banking
7
Lean Production
7
Lean production
7
satisfaction
7
Bank
6
KMU
6
SME
6
Beziehungsmarketing
5
Business process management
5
Factor analysis
5
Faktorenanalyse
5
ISM
5
Lieferantenmanagement
5
Manufacturing system
5
Produktionssystem
5
Prozessmanagement
5
Relationship marketing
5
Supplier relationship management
5
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40
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Article in journal
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40
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English
40
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Adil, Mohd
3
Bagodi, Virupaxi
2
Chaudhuri, Ranjan
2
Khan, Mohammed Naved
2
Khare, Arpita
2
Mahanty, Biswajit
2
Mathiyazhagan, Maathai K.
2
Satapathy, Suchismita
2
Agrawal, Anand Mohan
1
Agrawal, Vivek
1
Akhtar, Asif
1
Anbanandam, Ramesh
1
Appiah, Alexander
1
Arora, Hitesh
1
Arora, Padmasai
1
Ashwin, R.
1
Babu, T. Ramesh
1
Basu, Rana
1
Bhaskar, N. Udaya
1
Bheeman, Balaji Visvanath
1
Bhola, Prabha
1
Chauhan, Gaurav
1
Dalvi, Manojkumar Vithalrao
1
Danayach, G. S.
1
Dasgupta, Samrat
1
Date, Prasanna A.
1
Debata, Bikash Ranjan
1
Deshmukh, S. G.
1
Devadasan, S. R.
1
Devi, P. Uma Maheswari
1
Dhume, Sudheer M.
1
Digalwar, Abhijeet K.
1
Fernando, Yudi
1
Ganesh, K.
1
Garg, Dixit
1
Gupta, Atul
1
Gupta, Saranjit
1
Gupta, Vineet
1
Handa, Meenakshi
1
Harwinder Singh
1
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International journal of services and operations management
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
63
International journal of productivity and quality management : IJPQM
46
International journal of Indian culture and business management
31
The Indian economic journal
31
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
26
International journal of business excellence
25
Benchmarking : an international journal ; BIJ
24
Global business review
24
The Asian economic review : journal of the Indian Institute of Economics
24
The Indian journal of economics
21
International journal of process management and benchmarking : IJPMB
20
International journal of services and operations management : IJSOM
18
The TQM journal : the international review of organizational improvement
18
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
17
Finance India : the quarterly journal of Indian Institute of Finance
16
International journal of business excellence : IJBEX
16
International journal of business information systems : IJBIS
15
Journal of advances in management research : JAMR
15
International journal of business and globalisation : IJBG
14
Applied economics
12
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
11
International journal of Indian culture and business management : IJICBM
11
International journal of quality & reliability management
11
Journal of development economics
11
Paradigm : the journal of Institute of Management Technology
11
South Asia economic journal : journal of the Institute of Policy Studies, Sri Lanka and Research and Information System for Developing Countries, India, for the SAARC Research Network
11
South Asian journal of management : SAJM
11
Indian journal of economics & business : IJEB
10
International journal of technology, policy and management : IJTPM
10
Journal of quantitative economics
10
Journal of quantitative economics : official journal of the Indian Econometric Society
10
The international journal of bank marketing : IJBM
10
Vision : the journal of business perspective
10
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
10
Economic modelling
9
Indian growth and development review
9
International journal of logistics systems and management
9
International journal of six sigma and competitive advantage : IJSSCA
9
Journal of Indian School of Political Economy : a journal devoted to the study of Indian economy, polity, and society
9
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1
Justification of technology innovation implementation in Indian MSMEs using AHP
Singh, Davinder
;
Khamba, Jaimal Singh
;
Nanda, Tarun
- In:
International journal of services and operations management
32
(
2019
)
4
,
pp. 522-538
Persistent link: https://www.econbiz.de/10012051808
Saved in:
2
Customers' perceptions and reactions in waiting lines : lessons from a contact service environment in a developing economy
Appiah, Alexander
;
Osei, Cosmos Benjamin
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 208-238
Persistent link: https://www.econbiz.de/10012106459
Saved in:
3
Manufacturing excellence in the Indian automobile industry through sustainable lean manufacturing : a case study
Kumar, Naveen
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 180-196
Persistent link: https://www.econbiz.de/10012154626
Saved in:
4
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
5
Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd
;
Adil, Mohd
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
Saved in:
6
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
7
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
8
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
9
Analysing interactions of agile supply chain enablers in the Indian manufacturing context
Patel, Bharat Singh
;
Samuel, Cherian
;
Sharma, S. K.
- In:
International journal of services and operations management
31
(
2018
)
2
,
pp. 235-259
Persistent link: https://www.econbiz.de/10011978956
Saved in:
10
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
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