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subject:"Managers"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Customer satisfaction"
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Search: subject_exact:"Organizational commitment"
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Managers
Customer satisfaction
Employee retention
93
Mitarbeiterbindung
93
Arbeitszufriedenheit
48
Job satisfaction
48
Arbeitsverhalten
23
Work behaviour
23
Arbeitskräfte
19
Workforce
19
Organizational behaviour
17
Verhalten in Organisationen
17
Arbeitsmobilität
16
Hotel industry
16
Hotellerie
16
Labour mobility
16
Leistungsmotivation
15
Work motivation
15
Führungsstil
14
Leadership style
14
Organizational commitment
14
Beziehungsmarketing
12
Relationship marketing
12
Tourism employees
12
Tourismusberufe
12
Consumer behaviour
11
Human Resource Management
11
Konsumentenverhalten
11
Kundenzufriedenheit
11
Personalmanagement
11
Salespeople
11
Verkaufspersonal
11
Arbeitsleistung
10
Job performance
10
Stress
10
Work stress
10
Affective commitment
9
Corporate culture
9
Dienstleistungsqualität
9
Emotion
9
Service quality
9
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English
19
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DiPietro, Robin B.
2
Banerjee, Madhumita
1
Bufquin, Diego
1
Cain, Lisa
1
Chao, Pei-Ju
1
Chen, Xiaohong
1
Chi, Christina Geng-Qing
1
Chinchanachokchai, Sydney
1
Choi, Laee
1
Chu, Zhaofang
1
Clinton, Suzanne
1
DeConinck, James B.
1
Ertürk, Alper
1
Grobelna, Aleksandra
1
Hsiao, Chih-Hui
1
Hsu, Maxwell K.
1
Huang, Songshan
1
Jiang, Wan
1
Jones, Robert Paul
1
Kettunen, Jukka
1
Kim, Mi Ran
1
Kim, Peter Beomcheol
1
Knutson, Bonnie J.
1
Lambert, Abbie
1
Ma, Erdan
1
Martikainen, Minna
1
Martínez García de Leaniz, Patricia
1
McMillan-Capehart, Amy
1
Moreo, Andrew
1
Ouyang, Zhe
1
Park, Jeong-Yeol
1
Partlow, Charles
1
Poulston, Jill
1
Prentice, Catherine
1
Richard, Orlando C.
1
Rodríguez del Bosque, Ignacio A.
1
Sankaran, Amrit C.
1
Shen, George C.
1
Shukla, Paurav
1
Singh, Jaywant
1
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Journal of business research : JBR
Journal of hospitality marketing & management
The international journal of human resource management
17
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
11
Journal of business ethics : JOBE
10
International journal of hospitality management
9
Leadership & organization development journal
8
International journal of human resource management
7
Cogent business & management
5
European management journal
5
Human resource management
5
International journal of contemporary hospitality management
5
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
5
Journal of vocational behavior
5
The journal of applied business research
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Asian business & management
4
Career development international : the journal for executive, consultants, academics and individuals
4
Global business review
4
Human relations
4
International journal of Indian culture and business management
4
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
4
Journal of service management
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
The journal of services marketing
4
The service industries journal
4
Tourism management : research, policies, practice
4
Administrative Sciences : open access journal
3
Corporate social responsibility and environmental management
3
Human resource management journal
3
International journal of applied business and economic research
3
Journal of business and psychology
3
Journal of career development
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality and tourism insights
3
Journal of open innovation : technology, market, and complexity
3
Journal of retailing and consumer services
3
Journal of service research : JSR
3
Pakistan journal of commerce and social sciences
3
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
3
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ECONIS (ZBW)
19
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1
Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine
;
Ma, Erdan
;
Wong, IpKin Anthony
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
Saved in:
2
Employee engagement and the service profit chain in a quick-service restaurant organization
Lambert, Abbie
;
Jones, Robert Paul
;
Clinton, Suzanne
- In:
Journal of business research : JBR
135
(
2021
),
pp. 214-225
Persistent link: https://www.econbiz.de/10012647809
Saved in:
3
Employment policies in private loss firms : return to profitability and the role of family CEOs
Kettunen, Jukka
;
Martikainen, Minna
;
Voulgaris, Georgios
- In:
Journal of business research : JBR
135
(
2021
),
pp. 373-390
Persistent link: https://www.econbiz.de/10012647879
Saved in:
4
Emotional exhaustion and its consequences for hotel service quality : the critical role of workload and supervisor support
Grobelna, Aleksandra
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10012549261
Saved in:
5
An examination of leader-member exchange (LMX) agreement between employees and their supervisors and its influence on work outcomes
Kim, Peter Beomcheol
;
Poulston, Jill
;
Sankaran, Amrit C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
3
,
pp. 238-258
Persistent link: https://www.econbiz.de/10011707069
Saved in:
6
Effects of social perceptions and organizational commitment on restaurant performance
Bufquin, Diego
;
DiPietro, Robin B.
;
Park, Jeong-Yeol
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 752-769
Persistent link: https://www.econbiz.de/10011784024
Saved in:
7
Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.
;
Moreo, Andrew
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
Saved in:
8
Developing relationship quality in economy hotels : the role of perceived justice, service quality, and commercial friendship
Chi, Christina Geng-Qing
;
Wen, Biyan
;
Ouyang, Zhe
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 1027-1051
Persistent link: https://www.econbiz.de/10012384387
Saved in:
9
Does leader turnover intention hinder team innovation performance? : the roles of leader self-sacrificial behavior and empathic concern
Jiang, Wan
;
Wang, Linlin
;
Chu, Zhaofang
;
Zheng, Chundong
- In:
Journal of business research : JBR
104
(
2019
),
pp. 261-270
Persistent link: https://www.econbiz.de/10012105026
Saved in:
10
The impact of coping strategies on occupational stress and turnover intentions among hotel employees
Huang, Songshan
;
Van der Veen, Robert
;
Song, Zhenchun
- In:
Journal of hospitality marketing & management
27
(
2018
)
8
,
pp. 926-945
Persistent link: https://www.econbiz.de/10011957289
Saved in:
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