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type:"article"
~isPartOf:"GITAM journal of management : a quarterly publication of GITAM Institute of Management"
~isPartOf:"Vision : the journal of business perspective"
~subject:"Customer satisfaction"
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Customer satisfaction
India
373
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Consumer behaviour
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30
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Aggarwal, Rashmi
1
Aryasri, A. R.
1
Bera, Reema
1
Brar, Jasmindeep Kaur
1
Jaiswal, Deepak
1
Kant, Rishi
1
Kaur, Rajinder
1
Maitra, Bhargab
1
Mishra, Suyash
1
Nambiar, Bindu K.
1
Panda, Tapan K.
1
Prasad, Ch. J. S.
1
Prashar, Sanjeev
1
Ramanathan, Hareesh N.
1
Rana, Sudhir
1
Saini, Shivani
1
Sheena K
1
Singh, Jagwinder
1
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1
Ubeja, Satnam Kour
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
Vision : the journal of business perspective
International journal of services and operations management
16
International journal of Indian culture and business management
13
The international journal of bank marketing : IJBM
13
Global business review
11
International journal of business information systems : IJBIS
11
International journal of business excellence
9
International journal of business excellence : IJBEX
8
International journal of financial services management : IJFSM
6
Manthan : journal of commerce and management
6
The TQM journal : the international review of organizational improvement
6
Benchmarking : an international journal ; BIJ
5
International journal of Indian culture and business management : IJICBM
5
International journal of business and globalisation : IJBG
5
International journal of electronic marketing and retailing : IJEMR
5
International journal of productivity and quality management : IJPQM
5
International journal of services and operations management : IJSOM
5
Journal of global marketing
5
Journal of retailing and consumer services
5
Paradigm : the journal of Institute of Management Technology
5
Services marketing quarterly
5
South Asian journal of management : SAJM
5
The IUP journal of marketing management : IJMM
5
Asia Pacific journal of marketing and logistics
4
Finance India : the quarterly journal of Indian Institute of Finance
4
International journal of applied business and economic research
4
International journal of business and emerging markets : IJBEM
4
International journal of leisure and tourism marketing : IJLTM
4
International journal of management practice : IJMP
4
Journal of financial services marketing
4
Journal of internet commerce
4
Management research review
4
Praj̄nȧn : journal of social and management sciences
4
The IUP journal of bank management : IJBM
4
Asia-Pacific journal of management research and innovation
3
International journal of business innovation and research
3
International journal of business innovation and research : IJBIR
3
International journal of electronic customer relationship management : IJECRM
3
International journal of procurement management
3
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ECONIS (ZBW)
11
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11
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1
Identification of priority areas of improvement for small passenger car segment in Indian market
Bera, Reema
;
Maitra, Bhargab
- In:
Vision : the journal of business perspective
27
(
2023
)
2
,
pp. 225-242
Persistent link: https://www.econbiz.de/10014229755
Saved in:
2
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
Saved in:
3
Service quality insights from the multiplex : investigation of factors that improve the service quality of multiplex
Sheena K
- In:
GITAM journal of management : a quarterly publication …
16
(
2018
)
4
,
pp. 14-28
Persistent link: https://www.econbiz.de/10012050720
Saved in:
4
The investigation of service quality dimensions, customer satisfaction and corporate image in Indian public sector banks : an application of structural equation model (SEM)
Kant, Rishi
;
Jaiswal, Deepak
;
Mishra, Suyash
- In:
Vision : the journal of business perspective
21
(
2017
)
1
,
pp. 76-85
Persistent link: https://www.econbiz.de/10011707963
Saved in:
5
Managing consumer loyalty through acquisition, retention and experience efforts : an empirical study on service consumers in India
Singh, Jagwinder
;
Saini, Shivani
- In:
Vision : the journal of business perspective
20
(
2016
)
2
,
pp. 121-134
Persistent link: https://www.econbiz.de/10011582220
Saved in:
6
An assessment of loyalty of bank customers
Aggarwal, Rashmi
- In:
GITAM journal of management : a quarterly publication …
14
(
2016
)
2
,
pp. 79-87
Persistent link: https://www.econbiz.de/10011656294
Saved in:
7
Service quality in banks : gaps analysis of customers' perceptions and expectations
Kaur, Rajinder
;
Brar, Jasmindeep Kaur
- In:
GITAM journal of management : a quarterly publication …
14
(
2016
)
3
,
pp. 99-105
Persistent link: https://www.econbiz.de/10011656413
Saved in:
8
Customer satisfaction towards rail tour packages offered by Indian Catering and Tourism Corporation Ltd. (IRCTC), South Central Zone, Secunderabd, A. P.
Sridhar, R.
- In:
GITAM journal of management : a quarterly publication …
12
(
2014
)
1
,
pp. 167-177
Persistent link: https://www.econbiz.de/10011287750
Saved in:
9
A study of sales promotion mix on customer satisfaction with reference to shopping malls in Gwalior city
Ubeja, Satnam Kour
- In:
GITAM journal of management : a quarterly publication …
12
(
2014
)
1
,
pp. 79-94
Persistent link: https://www.econbiz.de/10011287771
Saved in:
10
Effects of service quality and salesperson characteristics on consumer trust and relationship commitment : an empirical study on insurance buyers in India
Panda, Tapan K.
- In:
Vision : the journal of business perspective
17
(
2013
)
4
,
pp. 285-292
Persistent link: https://www.econbiz.de/10010357652
Saved in:
1
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