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type:"article"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Electronic banking"
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Electronic banking
Bank
101
Beziehungsmarketing
37
Relationship marketing
37
Consumer behaviour
36
Konsumentenverhalten
36
Customer satisfaction
27
Kundenzufriedenheit
27
Dienstleistungsqualität
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Service quality
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Clemente-Ricolfe, Jose-Serafin
1
Jaiswal, Deepak
1
Kaabachi, Souheila
1
Kalthom Abdullah
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Kant, Rishi
1
Kaushik, Arun Kumar
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Kumar, Amresh
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Larsson, Anthony
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The international journal of bank marketing : IJBM
Journal of digital banking
30
Financial innovation : FIN
8
International journal of bank marketing
8
International journal of economics and finance
8
International journal of electronic finance : IJEF
7
The IUP journal of bank management : IJBM
7
Bangladesh journal of political economy
6
Finance research letters
6
International Journal of Financial Studies : open access journal
6
International journal of economics and financial issues : IJEFI
6
Nepalese journal of finance : a publication of Uniglobe College
6
Cogent business & management
5
Die Bank
5
International journal of economics, finance and management sciences : IJEFM
5
International journal of services and operations management
5
Journal of banking & finance
5
Journal of financial services marketing
5
Journal of payments strategy & systems
5
Research in international business and finance
5
Cogent economics & finance
4
Contemporary studies of risks in emerging technology
4
E-banking and emerging multidisciplinary processes : social, economical and organizational models
4
Institutional change in the payments system and monetary policy
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
Journal of Asian finance, economics and business : JAFEB
4
Mudra : journal of finance and accounting
4
Qualitative research in financial markets
4
Acta oeconomica : periodical of the Hungarian Academy of Sciences
3
Applied economics
3
Applied economics letters
3
Challenges and trends in modern banking
3
Economic developments in India : quarterly update : analysis, reports, policy documents
3
Emerging markets, finance and trade : EMFT
3
Global journal of business management : GJBM
3
Innovationen und Innovationsmanagement in der Finanzbranche
3
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
3
International journal of business information systems : IJBIS
3
International journal of economic perspectives : IJEP
3
International journal of economics and business research
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1
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
2
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Saved in:
3
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
4
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
5
Performance impact of mobile banking : using the task-technology fit (TTF) approach
Tam, Carlos
;
Oliveira, Tiago
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 434-457
Persistent link: https://www.econbiz.de/10011593829
Saved in:
6
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
7
Innovation adoption across self-service banking technologies in India
Kaushik, Arun Kumar
;
Rahman, Zillur
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 96-121
Persistent link: https://www.econbiz.de/10011326064
Saved in:
8
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
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