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type_genre:"Bibliographie"
type_genre:"Bibliography included"
~institution:"Fördergesellschaft Marketing an der Universität Augsburg"
~subject:"Capacity planning"
~type_genre:"Book section"
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Kapazitätsmanagement von Dienstleistungsanbietern : theoretische Erkenntnisse und Konkretisierung an einem Fallbeispiel Call-Center
Meier, Roland
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1997
Persistent link: https://www.econbiz.de/10000634255
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