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type_genre:"Case study"
type_genre:"Multi-volume publication"
~person:"Zaugg, Alexandra Daniela"
~subject:"Relationship marketing"
~type_genre:"Mehrbändiges Werk"
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Online complaint management @Swisscom : a case study
Zaugg, Alexandra Daniela
(
contributor
)
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2007
Persistent link: https://www.econbiz.de/10003791818
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