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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Relationship marketing"
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Industrial marketing management : the international journal for industrial and high-tech firms
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Applied Marketing Science / Angewandte Marketingforschung
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Die vierte Dimension der Digitalisierung : Spannungsfelder in der Arbeitswelt von morgen
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European Sport management quarterly : ESMQ
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International journal of e-entrepreneurship and innovation : IJEEI ; an official publication of the Information Resources Management Association
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International journal of hospitality management
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What drives the implementation of customer success management? : antecedents of customer success management from suppliers' and customers' perspectives
Kleinaltenkamp, Michael
;
Prohl-Schwenke, Katharina
; …
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 338-350
Persistent link: https://www.econbiz.de/10013259095
Saved in:
2
How business customers judge customer success management
Prohl-Schwenke, Katharina
;
Kleinaltenkamp, Michael
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 197-212
Persistent link: https://www.econbiz.de/10013194573
Saved in:
3
Multidexterity in customer relationship management : managerial implications and a research agenda
Ritter, Thomas
;
Geersbro, Jens
- In:
Industrial marketing management : the international …
69
(
2018
),
pp. 74-79
Persistent link: https://www.econbiz.de/10011822300
Saved in:
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