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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
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text mining
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Virales Marketing
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Customer satisfaction
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Hotel industry
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Hotellerie
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Beschwerdemanagement
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Consumer behaviour
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Customer rating inflation
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Journal of hospitality marketing & management
International journal of hospitality management
3
International journal of contemporary hospitality management
2
Journal of service research
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
Electronic commerce research
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Handbook of Big Data and Analytics in Accounting and Auditing
1
International journal of business information systems : IJBIS
1
International journal of business innovation and research
1
International journal of electronic commerce : IJEC
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International journal of forecasting
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International journal of services technology and management : IJSTM
1
Inventi impact: service sector
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Journal of consumer research : JCR ; an interdisciplinary journal
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of information & knowledge management : JIKM
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Journal of media business studies
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Marketing intelligence & planning
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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North American actuarial journal : NAAJ ; leading the way with original research and innovative applications for actuarial science
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Technological forecasting & social change : an international journal
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The TQM journal : the international review of organizational improvement
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The journal of product & brand management
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Tourism management : research, policies, practice
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Accommodation eWOM in the sharing economy : automated text comparisons from a large sample
Pitt, Christine
;
Plangger, Kirk
;
Eriksson, Theresa
- In:
Journal of hospitality marketing & management
30
(
2021
)
2
,
pp. 258-275
Persistent link: https://www.econbiz.de/10012423292
Saved in:
2
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
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