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~accessRights:"restricted"
~person:"Kristensson, Per"
~subject:"Service innovation"
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Service innovation
Dienstleistung
6
Services
6
Dienstleistungsinnovation
5
Innovation
5
Dienstleistungssektor
4
Innovation management
4
Innovationsmanagement
4
Service industry
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Betriebliche Wertschöpfung
3
Value creation
3
Bibliometrics
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Customer integration
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Forschung
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Kundenintegration
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Literature review
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Beziehungsmarketing
1
Business services
1
COVID-19
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Coronavirus
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Customer experience
1
Design thinking
1
Dienstleistungsqualität
1
Einzelhandel
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Enterprise architecture
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Epidemic
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Epidemie
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Failure
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Incremental
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Marketing
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Marketing as exchange
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Marketing management
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Marketingmanagement
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New product development
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Kristensson, Per
Witell, Lars
10
Gustafsson, Anders
6
Edvardsson, Bo
5
Patrício, Lia
4
Snyder, Hannah
4
Chen, Ja-Shen
3
Trischler, Jakob
3
Tronvoll, Bård
3
Anderson, Laurel
2
Andreassen, Tor Wallin
2
Anke, Jürgen
2
Beverungen, Daniel
2
Bossink, Bart
2
Chen, Chun Liang
2
Chiu, Anthony
2
Chou, Cindy Yunhsin
2
Clatworthy, Simon
2
Colurcio, Maria
2
Fellmann, Michael
2
Fombelle, Paul
2
Fowler, Kendra
2
Holmlid, Stefan
2
Jonas, Julia M.
2
Kowalkowski, Christian
2
Krcmar, Helmut
2
Lervik-Olsen, Line
2
Lim, Ming K.
2
McColl-Kennedy, Janet R.
2
Mu, Yu
2
Möslein, Kathrin
2
Nüttgens, Markus
2
Parida, Vinit
2
Pedersen, Per Egil
2
Pervan, Simon J.
2
Raddats, Chris
2
Rayburn, Steven W.
2
Remmers, Hartmut
2
Rogowski, Wolf
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Sangiorgi, Daniela
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Journal of business research : JBR
2
Journal of retailing and consumer services
1
Journal of service management
1
The journal of services marketing
1
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ECONIS (ZBW)
5
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1
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
2
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
3
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
4
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
5
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
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