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Search: subject_exact:"Artificial intelligence"
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Artificial intelligence
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hotels
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Prentice, Catherine
Dwivedi, Yogesh Kumar
20
Kaplan, Andreas M.
11
Kumar, Anil
11
Parida, Vinit
11
Calzolari, Giacomo
10
Gans, Joshua
10
Gupta, Shivam
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Huang, Ming-Hui
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Costa, Renato J. Lopes da
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Jabeur, Sami Ben
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Kelly, Bryan T.
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Papadimitriou, Theophilos
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Pereira, Leandro
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Goldfarb, Avi
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Gonçalves, Rui
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Malik, Ashish
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Rust, Roland T.
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Vasarhelyi, Miklos A.
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Wirtz, Jochen
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Journal of hospitality marketing & management
3
Journal of retailing and consumer services
3
International journal of hospitality management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
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1
Artificial intelligence as a boundary-crossing object for employee engagement and performance
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lin, Zhiwei
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014303366
Saved in:
2
Emotional intelligence or artificial intelligence : an employee perspective
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 377-403
Persistent link: https://www.econbiz.de/10012256141
Saved in:
3
A systematic literature review of AI in the sharing economy
Chen, Ying
;
Prentice, Catherine
;
Weaven, Scott
;
Hsiao, Aaron
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
3
,
pp. 434-451
Persistent link: https://www.econbiz.de/10013326485
Saved in:
4
Addressing service profit chain with artificial and emotional intelligence
He, Wei
;
Prentice, Catherine
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 730-756
Persistent link: https://www.econbiz.de/10013327889
Saved in:
5
Robotic service quality : scale development and validation
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012648963
Saved in:
6
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
7
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
8
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 739-756
Persistent link: https://www.econbiz.de/10012312148
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