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~accessRights:"restricted"
~subject:"Performance-Messung"
~type_genre:"Conference paper"
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Research in transportation economics
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
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Workshop 1 report: Innovations in Service Delivery and Performance Management
Currie, Graham
;
Merkert, Rico
- In:
Research in transportation economics
59
(
2016
),
pp. 7-10
Persistent link: https://www.econbiz.de/10011706678
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