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~isPartOf:"Achieving excellence in retail banking"
~isPartOf:"Die Bank"
~isPartOf:"The service industries journal"
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Personal banking
97
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97
Deutschland
32
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12
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12
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8
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Achieving excellence in retail banking
Die Bank
The service industries journal
The international journal of bank marketing : IJBM
48
IMF Staff Country Reports
31
Journal of financial services marketing : JFSM
30
SpringerLink / Bücher
30
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13
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Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
9
Bank of Finland research discussion papers
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Hochschulschriften zur Betriebswirtschaftslehre
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The journal of services marketing
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Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
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NBER Working Paper
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NBER working paper series
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Reihe: Katallaktik
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Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
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ECONIS (ZBW)
99
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1
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
2
Trends im Private Banking ...
2012-[2017]: Köln : Bank-Verl.
-
1.2012 - 3 ; damit Erscheinen eingestellt
Persistent link: https://www.econbiz.de/10010438136
Saved in:
3
Digitale Fähigkeiten im Retail-Banking
Bußmann, Johannes
;
Dresel, Stephan
;
Peters, Heiko
- In:
Die Bank
(
2014
)
1
,
pp. 67-71
Persistent link: https://www.econbiz.de/10010228255
Saved in:
4
Innovative Geschäftsmodelle im Banking : [Factbook 2015]
Paxmann, Stephan
;
Roßbach, Stefan
;
Eckhart, Christiaan
; …
-
2014
-
1. Aufl.
Persistent link: https://www.econbiz.de/10010488577
Saved in:
5
Service encounter in multi-channel dirstibution context : virtual and face-to-face interactions and consumer satisfaction
Seck, Anne Marianne
;
Philippe, Jean
- In:
The service industries journal
33
(
2013
)
6
,
pp. 565-579
Persistent link: https://www.econbiz.de/10009758782
Saved in:
6
An empirical study into the influence of customer satisfaction on customer revenues
Terpstra, Maarten
;
Kuijlen, Ton
;
Sijtsma, Klaas
- In:
The service industries journal
32
(
2012
)
13
,
pp. 2129-2143
Persistent link: https://www.econbiz.de/10009620252
Saved in:
7
Modelling job stress as a mediating role in predicting turnover intention
Chen, Mai-fang
;
Lin, Chieh-peng
;
Lien, Gin-yen
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1327-1345
Persistent link: https://www.econbiz.de/10009154351
Saved in:
8
Corporate brand image in retail banking : development and validation of a scale
Bravo, Rafael
;
Montaner, Teresa
;
Pina, Jose M.
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1199-1218
Persistent link: https://www.econbiz.de/10003996856
Saved in:
9
50 Jahre Privatkundengeschäft : dynamische Expansion
Karsch, Werner
- In:
Die Bank
(
2009
)
5
,
pp. 44-45
Persistent link: https://www.econbiz.de/10003828770
Saved in:
10
Venezolanischer Bankenmarkt : Petrodollars beflügeln Bankengewinne
Engelhardt, Rolf
- In:
Die Bank
(
2009
)
2
,
pp. 8-13
Persistent link: https://www.econbiz.de/10003796899
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