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~isPartOf:"Asia Pacific journal of marketing and logistics"
~subject:"Consumer behaviour"
~subject:"Theorie"
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Search: "Dienstleistungsqualität"
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Consumer behaviour
Theorie
Dienstleistungsqualität
62
Service quality
62
Customer satisfaction
45
Kundenzufriedenheit
45
Konsumentenverhalten
31
Beziehungsmarketing
22
Relationship marketing
22
Confidence
8
Vertrauen
8
Satisfaction
7
Structural equation model
7
Strukturgleichungsmodell
7
Beschwerdemanagement
6
Complaint management
6
Customer service
6
Kundenservice
6
Brand image
5
Logistics provider
5
Logistikdienstleister
5
Markenimage
5
Product quality
5
Produktqualität
5
Quality management
5
Qualitätsmanagement
5
Trust
5
Arbeitszufriedenheit
4
China
4
E-commerce
4
Electronic Commerce
4
Gastronomie
4
Job satisfaction
4
Restaurant industry
4
Salespeople
4
Verkaufspersonal
4
Bank
3
Customer engagement
3
Customer loyalty
3
Customer retention
3
Holiday behaviour
3
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31
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31
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English
31
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Jebarajakirthy, Charles
2
Lee, Dae Hui
2
Abror, Abror
1
Ahmed, Jashim Uddin
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Akin, Mahmut Selami
1
Allameh, Sayyed Mohsen
1
Amenuvor, Fortune Edem
1
Asadi, Hassan
1
Baoku, Li
1
Barnes, Bradley R.
1
Boateng, Henry
1
Cai, Huifen
1
Chan, Shiu Fai
1
Cheah, Isaac
1
Chen, Tser-yieth
1
Chen, Xianglan
1
Chew, Janet
1
Choudhry, Koushiki
1
Dastgir, Shabbir
1
Deng, Ssu
1
Di Benedetto, C. Anthony
1
Ding, Wenmei
1
Engriani, Yunita
1
Fukukawa, Kyoko
1
Gayatri, Gita
1
Hantula, Donald A.
1
Hong, Zhao
1
Idris, Idris
1
Islam, Tahir
1
Jaberi, Akbar
1
Jain, Nikunj Kumar
1
Kaul, Dimple
1
Kautish, Pradeep
1
Khan, Muhammad Ishfaq
1
Kim, Wooyang
1
Lee, Sheng Yen
1
Liang, Rong-da
1
Mehmood, Khalid
1
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
233
International journal of hospitality management
193
Journal of business research : JBR
111
The journal of services marketing
106
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
77
Services marketing quarterly
65
Journal of travel and tourism marketing
64
The service industries journal
63
Cogent business & management
49
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
Service business
36
Journal of service management
34
Tourism management : research, policies, practice
30
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
International journal of services and operations management
28
Journal of air transport management
27
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
26
International journal of services, economics and management
25
European journal of marketing : EJM
23
International journal of quality & reliability management
23
Journal of retailing
23
Managing service quality : MSQ ; an international journal
23
Total quality management & business excellence
23
International journal of electronic marketing and retailing : IJEMR
22
Journal of service research
22
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Journal of strategic marketing
20
Quality management journal : QMJ
20
International journal of business information systems : IJBIS
19
Journal of Asian finance, economics and business : JAFEB
19
International journal of retail and distribution management
18
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ECONIS (ZBW)
31
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1
Influence of robots service quality on customers' acceptance in restaurants
Shah, Tejas R.
;
Kautish, Pradeep
;
Mehmood, Khalid
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 3117-3137
Persistent link: https://www.econbiz.de/10014486641
Saved in:
2
Understanding the role of image, quality and price for developing prestigious mass brands
Singh, Balgopal
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 533-559
Persistent link: https://www.econbiz.de/10014285854
Saved in:
3
Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami
;
Okumuş, Abdullah
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
Saved in:
4
Charting the path between communication strategies and overseas purchasing service performance in the e-commerce context
Ahn, Jiseon
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 997-1010
Persistent link: https://www.econbiz.de/10014285927
Saved in:
5
The trinity of extended service quality, distinct perceived value, and customer loyalty facilitators
Lee, Dae Hui
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
5
,
pp. 1262-1287
Persistent link: https://www.econbiz.de/10014285992
Saved in:
6
Effect of channel integration quality on consumer responses within omni-channel retailing
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Wu, Hsueh Ling
;
Deng, Ssu
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
1
,
pp. 149-173
Persistent link: https://www.econbiz.de/10013553040
Saved in:
7
Language constraints in hotel attributes and consumers' offendedness associated with behavioral intentions
Akhtar, Nadeem
;
Chen, Xianglan
;
Siddiqi, Umar Iqbal
; …
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 229-248
Persistent link: https://www.econbiz.de/10013163321
Saved in:
8
Islamic bank trust : the roles of religiosity, perceived value and satisfaction
Abror, Abror
;
Patrisia, Dina
;
Engriani, Yunita
;
Idris, Idris
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 368-384
Persistent link: https://www.econbiz.de/10013163334
Saved in:
9
Examining the consequences of adaptive selling behavior by door-to-door salespeople in the Korean cosmetic industry
Amenuvor, Fortune Edem
;
Yi, Ho Taek
;
Boateng, Henry
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
4
,
pp. 800-816
Persistent link: https://www.econbiz.de/10013163381
Saved in:
10
Linkages among extended service quality, distinct perceived value and satisfaction in the exhibition trust-building process
Lee, Dae Hui
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
4
,
pp. 817-842
Persistent link: https://www.econbiz.de/10013163382
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