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~isPartOf:"Business process management journal"
~isPartOf:"De Nederlandsche Bank Working Paper"
~isPartOf:"ESMT working paper"
~subject:"Internationale Bank"
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Business process improvement of credit card department : case study of a multinational bank
Islam, Samsul
;
Ahmed, M. Daud
- In:
Business process management journal
18
(
2012
)
2
,
pp. 284-303
Persistent link: https://www.econbiz.de/10009560522
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