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~isPartOf:"Customer retention in the automotive industry : quality, satisfaction and loyalty"
~person:"Bräutigam, Felix"
~source:"econis"
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Arbeitspapier / Institut für Marketing, Universität Mannheim
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Method supplied investigation of customer loyalty in the automotive industry : results of a causal analytical study
Bauer, Hans H.
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Customer retention in the automotive industry : …
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(pp. 167-213)
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1997
Persistent link: https://www.econbiz.de/10001299161
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