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~isPartOf:"Customer retention in the automotive industry : quality, satisfaction and loyalty"
~subject:"Konsumentenverhalten"
~subject:"Motor vehicle"
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Motor vehicle
Automotive market
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Beziehungsmarketing
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Relationship marketing
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Consumer behaviour
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Theorie
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Theory
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1994-1996
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Working paper / National Bureau of Economic Research, Inc.
11
NBER Working Paper
9
NBER working paper series
9
Discussion paper / Tinbergen Institute
8
Energy economics
7
International journal of automotive technology and management : IJATM
7
Discussion paper / Centre for Economic Policy Research
5
Gabler Edition Wissenschaft
5
International journal of transport economics : IJTE
5
Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
5
Research in transportation economics
5
American economic journal : a journal of the American Economic Association
4
International journal of industrial organization
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Working paper
4
Applied economics
3
Applied economics letters
3
Discussion paper
3
Discussion paper series
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EIU special report
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Finance and economics discussion series
3
Journal of global marketing
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RIETI discussion paper
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SpringerLink / Bücher
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Technological forecasting & social change : an international journal
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Vision : the journal of business perspective
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Working papers / TSE : WP
3
ZEW - Centre for European Economic Research Discussion Paper
3
Automobilmarktforschung : Nutzenorientierung von Pkw-Herstellern
2
Business history
2
CSIO working papers
2
Discussion papers / CEPR
2
Discussion papers / Governance and the Efficiency of Economic Systems
2
Diskussionsbeitrag / Universität Potsdam, Wirtschafts- und Sozialwissenschaftliche Fakultät, Lehrstuhl für Finanzwissenschaft
2
Documento de trabajo
2
Economics letters
2
European journal of operational research : EJOR
2
Group decision and negotiation
2
International journal of services and operations management
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Customer retention in the automotive industry : an economic analysis
Weißenberger, Barbara E.
- In:
Customer retention in the automotive industry : …
,
(pp. 317-348)
.
1997
Persistent link: https://www.econbiz.de/10001299159
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2
Method supplied investigation of customer loyalty in the automotive industry : results of a causal analytical study
Bauer, Hans H.
- In:
Customer retention in the automotive industry : …
,
(pp. 167-213)
.
1997
Persistent link: https://www.econbiz.de/10001299161
Saved in:
3
The complex relationship between customer satisfaction and loyalty for automobiles
Auh, Seigyoung
- In:
Customer retention in the automotive industry : …
,
(pp. 141-166)
.
1997
Persistent link: https://www.econbiz.de/10001299162
Saved in:
4
Achieving customer satisfaction, loyalty, and retention through strategic alignment
Johnson, Michael D.
- In:
Customer retention in the automotive industry : …
,
(pp. 117-139)
.
1997
Persistent link: https://www.econbiz.de/10001299163
Saved in:
5
From value-orientated quality improvement to customer satisfaction : a case study for passenger cars
Herrmann, Andreas
- In:
Customer retention in the automotive industry : …
,
(pp. 93-115)
.
1997
Persistent link: https://www.econbiz.de/10001299164
Saved in:
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