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~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
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Personal banking
76
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Die Bank
The journal of services marketing
The service industries journal
The international journal of bank marketing : IJBM
48
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31
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30
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Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
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Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
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ECONIS (ZBW)
78
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1
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
2
Explaining customers' financial service choice with loyalty and cross-buying behaviour
Estrella-Ramón, Antonia
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 539-555
Persistent link: https://www.econbiz.de/10011801588
Saved in:
3
Trends im Private Banking ...
2012-[2017]: Köln : Bank-Verl.
-
1.2012 - 3 ; damit Erscheinen eingestellt
Persistent link: https://www.econbiz.de/10010438136
Saved in:
4
Digitale Fähigkeiten im Retail-Banking
Bußmann, Johannes
;
Dresel, Stephan
;
Peters, Heiko
- In:
Die Bank
(
2014
)
1
,
pp. 67-71
Persistent link: https://www.econbiz.de/10010228255
Saved in:
5
Innovative Geschäftsmodelle im Banking : [Factbook 2015]
Paxmann, Stephan
;
Roßbach, Stefan
;
Eckhart, Christiaan
; …
-
2014
-
1. Aufl.
Persistent link: https://www.econbiz.de/10010488577
Saved in:
6
Service encounter in multi-channel dirstibution context : virtual and face-to-face interactions and consumer satisfaction
Seck, Anne Marianne
;
Philippe, Jean
- In:
The service industries journal
33
(
2013
)
6
,
pp. 565-579
Persistent link: https://www.econbiz.de/10009758782
Saved in:
7
Beyond loyalty : customer satisfaction, loyalty, and fortitude
Fraering, Martin
;
Minor, Michael
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
Saved in:
8
An empirical study into the influence of customer satisfaction on customer revenues
Terpstra, Maarten
;
Kuijlen, Ton
;
Sijtsma, Klaas
- In:
The service industries journal
32
(
2012
)
13
,
pp. 2129-2143
Persistent link: https://www.econbiz.de/10009620252
Saved in:
9
Complementary effects of relational bonds in information asymmetry contexts
Nath, Prithwiraj
;
Mukherjee, Avinandan
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 168-180
Persistent link: https://www.econbiz.de/10009568246
Saved in:
10
Modeling customer satisfaction and loyalty : survey data versus data mining
Baumann, Chris
;
Elliott, Greg
;
Burton, Suzan
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 148-157
Persistent link: https://www.econbiz.de/10009568248
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