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~isPartOf:"Electronic commerce research"
~person:"Klein, Katharina"
~person:"Ren, Yi"
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The impact of anthropomorphism on customer satisfaction in chatbot commerce : an experimental study in the food sector
Klein, Katharina
;
Martinez, Luis F.
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2789-2825
Persistent link: https://www.econbiz.de/10014418214
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2
A privacy policy conflict detection method for multi-owner privacy data protection
Ren, Yi
;
Cheng, Fangquan
;
Peng, Zhiyong
;
Huang, Xiaoting
; …
- In:
Electronic commerce research
11
(
2011
)
1
,
pp. 103-121
Persistent link: https://www.econbiz.de/10008856430
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