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~isPartOf:"Europäische Hochschulschriften / 5"
~isPartOf:"The service industries journal"
~source:"econis"
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Search: subject_exact:"Retail banking"
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Privatkundengeschäft
28
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20
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15
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14
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10
Bankmarketing
10
Theorie
8
Theory
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7
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Dienstleistungsqualität
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Europäische Hochschulschriften / 5
The service industries journal
Die Bank
62
The international journal of bank marketing : IJBM
48
Journal of financial services marketing : JFSM
30
SpringerLink / Bücher
30
Achieving excellence in retail banking
28
Bank- und finanzwirtschaftliche Forschungen
18
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
18
Journal of retailing and consumer services
16
Journal of banking & finance
14
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
13
Gabler Edition Wissenschaft
11
Reihe: Financial planning
10
International journal of bank marketing
9
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
9
Bank of Finland research discussion papers
8
Publikation der Swiss Banking School
8
Discussion paper
7
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7
Finance and economics discussion series
7
Kompendium bankbetrieblicher Anwendungsfelder
7
The journal of services marketing
7
Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
6
Financial innovation in retail and corporate banking
6
Journal of payments strategy & systems
6
NBER Working Paper
6
NBER working paper series
6
Publikation des Swiss Finance Institute
6
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
6
Risikoprofiling von Anlegern : Kundenprofile treffend analysieren und in der Beratung nutzen
6
Schriftenreihe des zeb
6
The international journal of human resource management
6
The journal of credit risk : published quarterly by Incisive Media
6
Working paper / National Bureau of Economic Research, Inc.
6
Bankenwettbewerb : Positionierung im Privatkundengeschäft : 8. Norddeutscher Bankentag
5
Banks and bank systems : international research journal
5
Berichte aus der Betriebswirtschaft
5
Essays on strategic price bundling in retail banking
5
International journal of financial services management : IJFSM
5
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ECONIS (ZBW)
USB Cologne (EcoSocSci)
9
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1
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
2
Service encounter in multi-channel dirstibution context : virtual and face-to-face interactions and consumer satisfaction
Seck, Anne Marianne
;
Philippe, Jean
- In:
The service industries journal
33
(
2013
)
6
,
pp. 565-579
Persistent link: https://www.econbiz.de/10009758782
Saved in:
3
Zusammenhang zwischen Führungsverhalten und messbarer Performance : eine empirische Untersuchung im deutschen Retail-Banking
Keim, Ralf
-
2006
Persistent link: https://www.econbiz.de/10003316426
Saved in:
4
An empirical study into the influence of customer satisfaction on customer revenues
Terpstra, Maarten
;
Kuijlen, Ton
;
Sijtsma, Klaas
- In:
The service industries journal
32
(
2012
)
13
,
pp. 2129-2143
Persistent link: https://www.econbiz.de/10009620252
Saved in:
5
Modelling job stress as a mediating role in predicting turnover intention
Chen, Mai-fang
;
Lin, Chieh-peng
;
Lien, Gin-yen
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1327-1345
Persistent link: https://www.econbiz.de/10009154351
Saved in:
6
Corporate brand image in retail banking : development and validation of a scale
Bravo, Rafael
;
Montaner, Teresa
;
Pina, Jose M.
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1199-1218
Persistent link: https://www.econbiz.de/10003996856
Saved in:
7
Wettbewerb im Private Banking
Kasper, Barbara H. M.
-
2001
Persistent link: https://www.econbiz.de/10001539921
Saved in:
8
The attribution of service failures : effects on consumer satisfaction
Iglesias, Victor
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 127-141
Persistent link: https://www.econbiz.de/10003849577
Saved in:
9
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li-wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
Saved in:
10
A comparison of perceptions of loyalty between bank tellers and internal customer groups in a retail bank in South Africa
Chipunza, Crispen
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 139-149
Persistent link: https://www.econbiz.de/10003733047
Saved in:
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