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~isPartOf:"European journal of marketing : EJM"
~subject:"Einzelhandel"
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Einzelhandel
Beziehungsmarketing
95
Relationship marketing
95
Consumer behaviour
50
Konsumentenverhalten
50
Customer satisfaction
23
Kundenzufriedenheit
23
Brand management
22
Markenführung
22
Brand image
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Markenimage
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Marketing management
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Marketingmanagement
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Dienstleistungsqualität
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Service quality
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Brand
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Markenartikel
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Confidence
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Vertrauen
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Personality psychology
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Persönlichkeitspsychologie
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Customer orientation
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Dienstleistungsmarketing
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Emotion
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Lieferantenmanagement
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Services marketing
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Supplier relationship management
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Brand loyalty
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Innovation
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Kundenbindungsprogramm
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Loyalty program
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Retail trade
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Salespeople
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Verkaufspersonal
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B-to-B-Marketing
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Business-to-business marketing
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Butaney, Gul T.
1
Coussement, Kristof
1
Donnell, Lisa Victoria
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Gilmore, Audrey
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Hutchinson, Karise
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Lassar, Walfried M.
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Niraj, Rakesh
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Reid, Andrea
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Roy, Sanjit Kumar
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Siddarth, S.
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European journal of marketing : EJM
Journal of retailing and consumer services
176
Journal of retailing
46
Journal of business research : JBR
43
The international review of retail, distribution and consumer research
37
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
11
Marketing intelligence & planning
11
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Journal of the Academy of Marketing Science
10
Cogent business & management
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
SpringerLink / Bücher
7
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
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ECONIS (ZBW)
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1
Loyalty card adoption in SME retailers : the impact upon marketing management
Hutchinson, Karise
;
Donnell, Lisa Victoria
;
Gilmore, Audrey
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 467-490
Persistent link: https://www.econbiz.de/10011309588
Saved in:
2
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar
;
Lassar, Walfried M.
;
Butaney, Gul T.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Saved in:
3
Price customization and within-chain data do not mix!
Niraj, Rakesh
;
Siddarth, S.
- In:
European journal of marketing : EJM
48
(
2014
)
1/2
,
pp. 360-379
Persistent link: https://www.econbiz.de/10010344072
Saved in:
4
Improving customer retention management through cost-sensitive learning
Coussement, Kristof
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 477-496
Persistent link: https://www.econbiz.de/10010371318
Saved in:
5
How retailer coupons increase attitudinal loyalty : the impact of three coupon design elements
Wierich, Ralf
;
Zielke, Stephan
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 699-721
Persistent link: https://www.econbiz.de/10010371625
Saved in:
6
Relationship quality evaluation in retailers' relationships with consumers
Vesel, Patrick
;
Zabkar, Vesna
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1334-1365
Persistent link: https://www.econbiz.de/10008661725
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