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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"Journal of service research"
~subject:"Automatisierung"
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Search: subject_exact:"Dienstleistung"
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Automatisierung
Dienstleistung
35
Services
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Service quality
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service design
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artificial intelligence
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Huang, Ming-Hui
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Rust, Roland T.
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European journal of operational research : EJOR
Journal of service research
Journal of operations management
2
Studien zum deutschen Innovationssystem
2
Accounting, auditing & accountability journal
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
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Contemporary Trends in Marketing : Problems, Processes and Prospects
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Human relations : towards the integration of the social sciences
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International journal of hospitality management
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International journal of production research
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Journal of consumer research : JCR ; an interdisciplinary journal
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Journal of service management
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MIT sloan management review
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Managing consumer services : factory or theater?
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Studie zum deutschen Innovationssystem
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The journal of business & industrial marketing
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ECONIS (ZBW)
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Engaged to a robot? : the role of AI in service
Huang, Ming-Hui
;
Rust, Roland T.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 30-41
Persistent link: https://www.econbiz.de/10012426758
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A strategic framework for task automation in professional services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
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