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~isPartOf:"European review of service economics and management"
~subject:"Kundenzufriedenheit"
~subject:"Services"
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Search: subject_exact:"Dienstleistung"
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Kundenzufriedenheit
Services
Dienstleistung
11
Dienstleistungssektor
8
Service industry
8
Innovation
7
Service innovation
5
Dienstleistungsinnovation
4
Dienstleistungsqualität
4
Innovation management
4
Innovationsmanagement
4
Service quality
4
service innovation
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EU countries
2
EU research policy
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EU-Forschungspolitik
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EU-Staaten
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Network
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Netzwerk
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Public-Private Innovation Networks in Services (ServPPINs)
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Simulation
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education
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innovation
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simulation
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Arbeitsproduktivität
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Bildungswesen
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Creativity
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Customer satisfaction
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Customer service
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Customer value
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Developing countries
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Dienstleistungsmanagement
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11
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Hyytinen, Kirsi
2
Bertrand, Daisy
1
Cordeiro, Cheryl Marie
1
Echeverri, Per
1
Errichiello, Luisa
1
Ferruzca, Marco
1
Hal, Jaap W. van
1
Kaartti, Virpi
1
Léo, Pierre-Yves
1
Marasco, Alessandra
1
Mevel, Olivier
1
Morvan, Nélida
1
Morvan, Thierry
1
Nishikoori, Hiroshi
1
Nishino, Nariaki
1
Philippe, Jean
1
Rubalcaba-Bermejo, Luis
1
Ruutu, Sampsa
1
Takenaka, Takeshi
1
Toivonen, Marja
1
Tossavainen, Päivi
1
Tuovila, Hannamaija
1
Watanabe, Kentaro
1
Windrum, Paul
1
Zagaceta-García, Juan Carlos
1
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European review of service economics and management
The service industries journal
60
Journal of service management
57
The journal of services marketing
57
SpringerLink / Bücher
50
Journal of business research : JBR
44
Journal of service research : JSR
44
International journal of production economics
21
Industrial marketing management : the international journal for industrial and high-tech firms
20
International journal of services technology and management
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
Journal of service research
18
The journal of business & industrial marketing
18
International journal of hospitality management
17
The science of service systems
17
Working paper / National Bureau of Economic Research, Inc.
17
European journal of operational research : EJOR
16
European journal of marketing : EJM
15
Handbook of service science ; [Vol. 1]
15
Service business
15
The handbook of innovation and services : a multi-disciplinary perspective
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
NBER working paper series
13
Revue d'économie industrielle
13
Schriften zum Produktionsmanagement
13
NBER Working Paper
12
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
12
Research
12
Discussion paper / Centre for Economic Policy Research
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
Service science, management and engineering : education for the 21st Century
11
Springer eBook Collection
11
International journal of production research
10
Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
10
Ecosystem services and global trade of natural resources : ecology, economics and policies
9
International journal of services and operations management
9
Journal of business economics : JBE
9
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ECONIS (ZBW)
11
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1
Creative innovation in gastronomy services
Cordeiro, Cheryl Marie
;
Hal, Jaap W. van
- In:
European review of service economics and management
(
2022
)
1/13
,
pp. 177-188
Persistent link: https://www.econbiz.de/10013253137
Saved in:
2
Service relationship, service loop and service package examined in a logistics context
Mevel, Olivier
;
Morvan, Thierry
;
Morvan, Nélida
- In:
European review of service economics and management
(
2021
)
2/12
,
pp. 35-68
Persistent link: https://www.econbiz.de/10012819166
Saved in:
3
Re-design of service systems based on employee satisfaction, customer satisfaction and labour productivity
Takenaka, Takeshi
;
Nishikoori, Hiroshi
;
Nishino, Nariaki
; …
- In:
European review of service economics and management
(
2020
)
2/10
,
pp. 17-47
Persistent link: https://www.econbiz.de/10012422479
Saved in:
4
Service firm innovation : disaggregated sectoral classification analysis for Mexiko
Zagaceta-García, Juan Carlos
- In:
European review of service economics and management
(
2020
)
2/10
,
pp. 49-71
Persistent link: https://www.econbiz.de/10012422481
Saved in:
5
The new go-between services : peer-to-peer sharing platforms in hospitality services
Bertrand, Daisy
;
Léo, Pierre-Yves
;
Philippe, Jean
- In:
European review of service economics and management
(
2019
)
2/8
,
pp. 17-53
Persistent link: https://www.econbiz.de/10012162884
Saved in:
6
Demand heterogeneity decomposability, and the coordination of service innovation in multi-unit organizations
Ruutu, Sampsa
;
Windrum, Paul
;
Hyytinen, Kirsi
; …
- In:
European review of service economics and management
(
2018
)
1/5
,
pp. 15-44
Persistent link: https://www.econbiz.de/10012024435
Saved in:
7
Bridging service experiences and service innovation : a new model for understanding the future of services
Rubalcaba-Bermejo, Luis
- In:
European review of service economics and management
(
2018
)
2/6
,
pp. 17-49
Persistent link: https://www.econbiz.de/10012025656
Saved in:
8
In situ methodology : outlining a new direction for service research
Echeverri, Per
- In:
European review of service economics and management
(
2017
)
1/3
,
pp. 77-103
Persistent link: https://www.econbiz.de/10011894349
Saved in:
9
The role of networking in the development of new city services : a framework for exploring smart public-private service innovation networks
Marasco, Alessandra
;
Errichiello, Luisa
- In:
European review of service economics and management
(
2016
)
1/1
,
pp. 65-100
Persistent link: https://www.econbiz.de/10011894235
Saved in:
10
Multi-actor collaboration for the development of service innovations
Hyytinen, Kirsi
- In:
European review of service economics and management
(
2016
)
1/1
,
pp. 143-174
Persistent link: https://www.econbiz.de/10011894250
Saved in:
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