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~isPartOf:"Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen"
~isPartOf:"Journal of business research : JBR"
~subject:"Konsumentenverhalten"
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Search: subject_exact:"Dienstleistung"
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Konsumentenverhalten
Dienstleistung
63
Services
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Dienstleistungssektor
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25
Innovation
24
Service innovation
22
services management
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Bone, Sterling
1
Brodie, Roderick J.
1
Brush, Gregory J.
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Fombelle, Paul W.
1
Gauri, Dinesh Kumar
1
Golmohammadi, Alireza
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Gregoire, Yany
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Gustafsson, Anders
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1
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Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen
Journal of business research : JBR
The journal of services marketing
16
Journal of service research : JSR
10
Services marketing quarterly
10
Journal of service research
8
SpringerLink / Bücher
8
The service industries journal
8
International journal of hospitality management
7
Journal of retailing and consumer services
6
Journal of service management
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
4
Basler Schriften zum Marketing
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of service theory and practice
3
Berichte aus Energie- und Umweltforschung
2
Dienstleistungsmarketing : Konzeptionen und Anwendungen
2
Dynamik mit Verantwortung
2
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
2
Fokus Dienstleistungsmarketing
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Gabler Edition Wissenschaft
2
Gabler Research
2
Innovatives Dienstleistungsmarketing in Theorie und Praxis
2
International journal of business excellence
2
Journal of business economics : JBE
2
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
2
Meddelanden från Svenska Handelshögskolan
2
Nachhaltig wirtschaften konkret
2
Operations research
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Research
2
Revenue Management aus der Kundenperspektive : Grundlagen, Problemfelder und Lösungsstrategien
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Schriftenreihe Studien zum Konsumentenverhalten
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Springer eBook Collection / Business and Economics
2
Thünen-series of applied economic theory : working paper
2
Working paper series
2
AMS review : official publication of the Academy of Marketing Science
1
Acta oeconomica : periodical of the Hungarian Academy of Sciences
1
Aktuelle Beiträge zur Dienstleistungsforschung : [im März 2012 fand an der Technischen Universität Kaiserslautern der 16. Workshop Dienstleistungsmarketing statt, der vom Lehrstuhl für Marketing ausgerichtet wurde]
1
American economic journal : a journal of the American Economic Association
1
Arbeitsbericht / Institut für Unternehmensführung und Unternehmensforschung, Ruhr-Universität Bochum
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ECONIS (ZBW)
5
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1
Negative online reviews and consumers' service consumption
Golmohammadi, Alireza
;
Mattila, Anna S.
;
Gauri, Dinesh Kumar
- In:
Journal of business research : JBR
116
(
2020
),
pp. 27-36
Persistent link: https://www.econbiz.de/10012257533
Saved in:
2
Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Saved in:
3
The cues that matter : screening for quality signals in the ex ante phase of buying professional services
Pemer, Frida
;
Skjølsvik, Tale
- In:
Journal of business research : JBR
98
(
2019
),
pp. 352-365
Persistent link: https://www.econbiz.de/10012007250
Saved in:
4
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
5
Investigating the service brand : a customer value perspective
Brodie, Roderick J.
;
Whittome, James R. M.
;
Brush, …
- In:
Journal of business research : JBR
62
(
2009
)
3
,
pp. 345-355
Persistent link: https://www.econbiz.de/10003840062
Saved in:
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