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~isPartOf:"Hamburger Schriften zur Marketingforschung"
~isPartOf:"The service industries journal"
~person:"Yli-Viitala, Pirjo"
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Service development tools in action
Kuusisto, Jari
;
Kuusisto, Arja
;
Yli-Viitala, Pirjo
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 352-365
Persistent link: https://www.econbiz.de/10009732915
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