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~isPartOf:"Hamburger Schriften zur Marketingforschung"
~isPartOf:"The service industries journal"
~subject:"Employee retention"
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Kundenbindung
17
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Hamburger Schriften zur Marketingforschung
The service industries journal
European journal of marketing
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International journal of process management and benchmarking : IJPMB
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Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
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2
Salesperson's listening in buyer-seller service relationships
Román, Sergio
- In:
The service industries journal
34
(
2014
)
7
,
pp. 630-644
Persistent link: https://www.econbiz.de/10010385547
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