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~isPartOf:"IZA Discussion Paper"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Search: subject:"quality"
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Subject
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Quality management
529
Qualitätsmanagement
529
Dienstleistungsqualität
272
Service quality
272
Customer satisfaction
142
Kundenzufriedenheit
142
Lebensqualität
137
Quality of life
137
Satisfaction
108
Zufriedenheit
108
Product quality
74
Produktqualität
74
Beziehungsmarketing
65
Relationship marketing
65
Taiwan
59
Arbeitsbedingungen
57
Working conditions
57
Consumer behaviour
49
Konsumentenverhalten
49
Standardisierung
49
Standardization
49
Performance measurement
48
Performance-Messung
48
Firm performance
47
Unternehmenserfolg
47
service quality
47
quality management
46
Innovation
43
Einführung
42
Implementation
42
Estimation
41
Schätzung
41
Higher education institution
40
Hochschule
40
Measurement
36
Messung
36
Spain
35
Spanien
35
Structural equation model
35
Strukturgleichungsmodell
35
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Free
262
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207
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Article
679
Book / Working Paper
275
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Article in journal
692
Aufsatz in Zeitschrift
692
Conference paper
48
Konferenzbeitrag
48
Case study
33
Fallstudie
33
Collection of articles of several authors
13
Sammelwerk
13
Mehrbändiges Werk
1
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1
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English
954
Author
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Dahlgaard, Jens Jörn
23
Dahlgaard-Park, Su Mi
16
Casadesús, Martí
12
He, Zhen
10
Marimon, Frederic
8
Antony, Jiju
7
Powdthavee, Nattavudh
7
Akay, Alpaslan
6
Asif, Muhammad
5
Bryson, Alex
5
Chen, Chi-Kuang
5
Clark, Andrew
5
Pires, António Ramos
5
Sun, Hongyi
5
Yang, Ching-chow
5
Zhang, Min
5
Anderson, D. Mark
4
Chang, Hsin Hsin
4
Charles, Kerwin Kofi
4
Elg, Mattias
4
Jang, Jiun-yi
4
Jochem, Roland
4
Mann, Robin
4
Merz, Joachim
4
Nikolova, Milena
4
Park, Heejun
4
Petnji Yaya, Luc Honore
4
Robertson, Raymond
4
Saraiva, Margarida
4
Soltani, Ebrahim
4
Song, Younghwan
4
Wu, Shwu-ing
4
Anttila, Juhani
3
Asadullah, M. Niaz
3
Aspinwall, Elaine
3
Baković, Tomislav
3
Bernardo, Merce
3
Brotons, José M.
3
Bäckström, Ingela
3
Chen, Kuen-Suan
3
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Published in...
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IZA Discussion Paper
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Discussion paper series / IZA
616
NBER working paper series
568
International journal of productivity and quality management : IJPQM
543
International journal of production research
536
Working paper / National Bureau of Economic Research, Inc.
535
International journal of quality & reliability management
505
The TQM journal : the international review of organizational improvement
504
NBER Working Paper
487
International journal of hospitality management
475
Journal of retailing and consumer services
415
MPRA Paper
411
Journal of business research : JBR
379
IZA Discussion Papers
361
Social Indicators Research
354
International journal of production economics
339
Mathematica Policy Research Reports
337
The service industries journal
332
Total quality management & business excellence
310
CESifo working papers
243
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
243
Working paper
242
IMF Staff Country Reports
241
SpringerLink / Bücher
236
The journal of services marketing
230
Quality management journal : QMJ
225
Auditing : a journal of practice & theory
206
PharmacoEconomics
206
Tourism management : research, policies, practice
204
International journal of contemporary hospitality management
201
European journal of operational research : EJOR
199
Cogent business & management
197
International journal of six sigma and competitive advantage : IJSSCA
192
CESifo Working Paper
187
Applied economics
176
Management science : journal of the Institute for Operations Research and the Management Sciences
172
International journal of services and operations management
170
International journal of quality and service sciences
169
Journal of economic behavior & organization : JEBO
163
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ECONIS (ZBW)
954
Showing
1
-
10
of
954
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1
How social shopping retains customers? : capturing the essence of website
quality
and relationship
quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
2
A
Quality
Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
3
Design of extended warranty service in a dual supply channel
He, Zhen
;
Huang, Dali
;
He, Shuguang
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
Saved in:
4
Making sense of
quality
philosophies
Fredriksson, Maria
;
Isaksson, Raine
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1452-1465
Persistent link: https://www.econbiz.de/10011919007
Saved in:
5
Quality
framework for credence-based informational services : applying Kano's method
Amritesh
;
Misra, Subhas C.
;
Chatterjee, Jayanta
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 116-147
Persistent link: https://www.econbiz.de/10011854044
Saved in:
6
A multidimensional QFD design for the service
quality
assessment of Kansai International Airport, Japan
Bulut, Emrah
;
Duru, Okan
;
Huang, Sheng Teng
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 202-224
Persistent link: https://www.econbiz.de/10011854050
Saved in:
7
Increasing accuracy of the Kano model : a case study
Madzík, Peter
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 387-409
Persistent link: https://www.econbiz.de/10011854065
Saved in:
8
Measuring the impact of soft and hard
quality
practices on service innovation and organisational performance
Khan, Bilal Ahmad
;
Naeem, Hummayoun
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1402-1426
Persistent link: https://www.econbiz.de/10011919000
Saved in:
9
Impact of total
quality
services on financial performance : role of service profit chain
Jyoti, Jeevan
;
Kour, Sumeet
;
Sharma, Jyoti
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
Saved in:
10
Critical
quality
indicators of higher education
Chen, I-Shuo
;
Chen, Jui-Kuei
;
Padró, Fernando F.
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 130-146
Persistent link: https://www.econbiz.de/10011730233
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