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~isPartOf:"Ifo Schnelldienst"
~isPartOf:"International journal of services technology and management"
~person:"Berg, Daniel"
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The role of Information Technology in service innovation in the two different quadrants of the service-process matrix
Ozyilmaz, Adnan
;
Berg, Daniel
- In:
International journal of services technology and management
11
(
2009
)
3
,
pp. 247-271
Persistent link: https://www.econbiz.de/10003852633
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