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~isPartOf:"International journal of applied management science"
~isPartOf:"International journal of productivity and quality management : IJPQM"
~subject:"Jordanien"
~subject:"service quality"
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Search: "Dienstleistungsqualität"
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Jordanien
service quality
Dienstleistungsqualität
115
Service quality
112
Qualitätsmanagement
68
Quality management
66
Customer satisfaction
50
Kundenzufriedenheit
50
Beziehungsmarketing
18
Product quality
18
Produktqualität
18
Relationship marketing
18
Hospital
17
Krankenhaus
17
customer satisfaction
17
Gesundheitsversorgung
13
Health care
13
AHP-Verfahren
12
Gesundheitswesen
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Health care system
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AHP approach
11
Bank
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Measurement
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Messung
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Consumer behaviour
10
Fuzzy sets
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Fuzzy-Set-Theorie
10
Konsumentenverhalten
10
Multi-criteria analysis
10
Multikriterielle Entscheidungsanalyse
10
quality
10
quality management
10
Jordan
9
Performance measurement
8
Performance-Messung
8
SERVQUAL
8
Hotellerie
7
India
7
Indien
7
Patienten
7
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English
41
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Al-Hawary, Sulieman Ibraheem Shelash
4
Adil, Mohd
3
Sweis, Rateb J.
3
Abu-Laimon, Amr Adel Ahmad
2
Boon-Cheong Chew
2
Lay Hong Tan
2
Nasir, Mohd
2
Skordoulis, Michalis
2
Syaiful-Rizal Hamid
2
Abdulkerim, Ibrahim
1
Aboumasoudi, Abbas Sheikh
1
Agarwal, Sonal
1
Aghdaie, Fathollah Amiri
1
Ajarmah, Balqees Salem
1
Al Mahmoud, Ayat M.
1
Al-Etayyem, Rawan H.
1
Al-Nady, Bahaà Abdul-Hafez Attallah
1
Alasonas, Panteleimon
1
Alawneh, Afnan
1
Allada, Vijaya Kameswari
1
Anber Abraheem Shlash Mohammad
1
Apornak, Arash
1
Arabzad, S. Mohammad
1
Atulkar, Sunil
1
Avvari, Muralidhar
1
Awasthi, Anjali
1
Azimi, Parham
1
Barreto, Rister
1
Battal, Aslı
1
Başaran, Bülent
1
Bhatia, Manjot Singh
1
Boo, Je-Man
1
Chalikias, Miltiadis
1
Cherkos, Tomas
1
Choung, Eun-Mi
1
Damali, Uzay
1
Dammaj, Alaa
1
Drosos, Dimitris
1
Dubey, Rameshwar
1
Fahma, Farah
1
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International journal of applied management science
International journal of productivity and quality management : IJPQM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
International journal of services and operations management
36
Total quality management & business excellence
30
Cogent business & management
27
Services marketing quarterly
21
Journal of hospitality marketing & management
20
Quality management journal : QMJ
19
International journal of services, economics and management
17
International journal of services and operations management : IJSOM
16
The service industries journal
16
International journal of business information systems : IJBIS
14
International journal of business excellence : IJBEX
11
Journal of travel and tourism marketing
11
Journal for global business advancement : JGBA
10
International journal of business excellence
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Nepalese journal of finance : a publication of Uniglobe College
8
Health marketing quarterly
7
International journal of business and globalisation : IJBG
7
International journal of electronic customer relationship management : IJECRM
7
International journal of services technology and management
7
Nepalese journal of economics : a publication of Uniglobe College
7
Global business review
6
International journal of financial services management : IJFSM
6
International journal of shipping and transport logistics : IJSTL
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Journal of management research
6
Administrative Sciences : open access journal
5
International journal of economics and finance
5
International journal of electronic marketing and retailing : IJEMR
5
Journal of business economics and management
5
Journal of vacation marketing
5
Manufacturing & service operations management : M & SOM
5
Market : review for marketing theory and practice
5
Business and Economic Research : BER
4
Expert journal of marketing
4
Information systems management
4
International journal of applied business and economic research
4
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ECONIS (ZBW)
40
OLC EcoSci
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1
Six sigma-oriented methodology for multivariate capability analysis to measure service quality in virtual education environments
Barreto, Rister
;
Herrera, Roberto
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 431-463
Persistent link: https://www.econbiz.de/10014364095
Saved in:
2
Business sustainability for small coffee shops : the role of leader and quality
Najib, Mukhamad
;
Fahma, Farah
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 536-553
Persistent link: https://www.econbiz.de/10014364130
Saved in:
3
Assessing technology banking service providers using fuzzy MCDM approach
Sindwani, Rajiv
- In:
International journal of productivity and quality …
38
(
2023
)
3
,
pp. 312-331
Persistent link: https://www.econbiz.de/10014313416
Saved in:
4
Service quality and public satisfaction with Indonesia's tax amnesty program
Nurhadian, Irfan
;
Khoirunurrofik, Khoirunurrofik
- In:
International journal of productivity and quality …
37
(
2022
)
1
,
pp. 99-118
Persistent link: https://www.econbiz.de/10013448933
Saved in:
5
Quality mining : a new approach for managing service quality
Khamoushpour, Behnam
;
Aboumasoudi, Abbas Sheikh
; …
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 226-245
Persistent link: https://www.econbiz.de/10013448945
Saved in:
6
Impact of healthcare service quality on patient satisfaction and loyalty in a Jordanian private hospital
Khaleel, Marwan
;
Ilkhanizadeh, Shiva
;
Khrais, Huthaifah
- In:
International journal of productivity and quality …
37
(
2022
)
3
,
pp. 422-434
Persistent link: https://www.econbiz.de/10013448958
Saved in:
7
Design and validity of a holistic scale for service-quality self-assessments : a case study in service companies
Herrera-de-la-Barrera, Jasmin
;
Narvaez-Zuñiga, Claudio …
- In:
International journal of productivity and quality …
35
(
2022
)
4
,
pp. 494-516
Persistent link: https://www.econbiz.de/10013257181
Saved in:
8
E-government and citizen satisfaction in Jordan : EGOVSAT testing using SEM approach
Nawafleh, Sahem
- In:
International journal of productivity and quality …
34
(
2021
)
1
,
pp. 20-32
Persistent link: https://www.econbiz.de/10012696535
Saved in:
9
Service quality dimensions and repurchase intentions in online shopper : an Indian experience
Atulkar, Sunil
- In:
International journal of productivity and quality …
33
(
2021
)
2
,
pp. 180-197
Persistent link: https://www.econbiz.de/10012595605
Saved in:
10
Quality and performance in small accounting firms
Kolvereid, Lars
;
Åmo, Bjørn Willy
- In:
International journal of productivity and quality …
32
(
2021
)
1
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012516418
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