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~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Customer satisfaction"
~subject:"customer loyalty"
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Customer satisfaction
customer loyalty
Beziehungsmarketing
2
Consumer behaviour
2
Customer retention
2
Konsumentenverhalten
2
Kundenbindung
2
Kundenzufriedenheit
2
Mobile communications
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Mobilkommunikation
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Relationship marketing
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Dienstleistungsqualität
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E-SQ
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E-commerce
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Electronic Commerce
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FLANN
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India
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Indian mobile phone users
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Indien
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LeNNs
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Legendre neural networks
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Mobile phone
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Mobiltelefon
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Neural networks
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Neuronale Netze
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PSCs
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Service quality
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Switching behaviour
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Telecommunications industry
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Telekommunikationssektor
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customer retention
1
e-service quality
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functional link artificial neural network
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mediation and moderation e-satisfaction
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mobile telecommunication sector
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perceived switching costs
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switching barriers
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Ganesh, Srikanth
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Mann, Nandini
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Rahul, T.
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Rajak, Binod Kumar
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Reddy, M. Ravindar
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Singh, Shashank Vikram Pratap
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Sumanjeet Singh
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International journal of business information systems : IJBIS
Journal of retailing and consumer services
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
9
SpringerLink / Bücher
8
Journal of business research : JBR
6
The service industries journal
6
The journal of services marketing
5
Gabler Edition Wissenschaft
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Journal of the Academy of Marketing Science
4
Psychology & marketing
4
Services marketing quarterly
4
Asia Pacific journal of marketing and logistics
3
European journal of marketing : EJM
3
Information systems and e-business management : ISeB
3
International journal of management and economics
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of marketing analytics : JMA
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of travel and tourism marketing
3
Kundenmanagement & Electronic Commerce
3
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
3
Australasian marketing journal
2
Bangladesh journal of political economy
2
Business and Economic Research : BER
2
Cogent business & management
2
Electronic commerce research and applications
2
Handbook of research on retailer-consumer relationship development
2
International journal of business excellence
2
International journal of business innovation and research : IJBIR
2
International journal of economic research
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of management concepts and philosophy : IJMCP
2
International journal of process management and benchmarking : IJPMB
2
International journal of services and operations management : IJSOM
2
Journal for global business advancement : JGBA
2
Journal of African business
2
Journal of business economics and management
2
Journal of contemporary management : JMC
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ECONIS (ZBW)
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Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
2
Estimation of customer retention for Indian mobile telecommunicatio sector
Reddy, M. Ravindar
;
Ganesh, Srikanth
;
Rahul, T.
;
Mann, …
- In:
International journal of business information systems : …
16
(
2014
)
3
,
pp. 233-246
Persistent link: https://www.econbiz.de/10010478211
Saved in:
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