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~isPartOf:"International journal of economic perspectives : IJEP"
~isPartOf:"International journal of public sector management : IJPSM"
~subject:"Hochschule"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
48
Service quality
48
Customer satisfaction
15
Kundenzufriedenheit
15
Beziehungsmarketing
9
Relationship marketing
9
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7
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Anton, Oana
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International journal of economic perspectives : IJEP
International journal of public sector management : IJPSM
Journal of marketing for higher education
23
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Beiträge zur Hochschulpolitik
19
The TQM journal : the international review of organizational improvement
14
Economics of education review
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NBER Working Paper
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International journal of quality and service sciences
11
International review on public and non-profit marketing
11
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10
Services marketing quarterly
9
CESifo working papers
6
Education economics
6
IZA Discussion Paper
6
Journal of Asian finance, economics and business : JAFEB
6
Total quality management & business excellence
6
Cogent business & management
5
European research studies
5
Journal of human resources : JHR
5
Foundations of Management : the journal of Warsaw University of Technology
4
International journal of productivity and quality management : IJPQM
4
International journal of services, economics and management
4
Projekt Qualitätssicherung
4
Quality management journal : QMJ
4
Arbeitspapier
3
Australasian marketing journal
3
Baltic Journal of Economic Studies
3
Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
3
International business and economics research journal
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of education economics and development : IJEED
3
International journal of services and operations management : IJSOM
3
Problems and perspectives in management : PPM ; international research journal
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
The service industries journal
3
Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement
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ECONIS (ZBW)
7
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1
Determining quality standards in higher education : an evaluation of culture and society
Tokel, Aytaç
;
Özkan, Timuçin
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 499-504
Persistent link: https://www.econbiz.de/10011763477
Saved in:
2
The pathology of the quality of educational services in Payam-e-Noor University of Karaj
Zarandi, Hossein Poursoltani
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 988-997
Persistent link: https://www.econbiz.de/10011764093
Saved in:
3
Mediating role of student satisfaction on the relationship between educational quality, service quality and the adoption of e-learning
Al-Joodeh, Miase Nazem Aziz
;
Poursalimi, Mojtaba
; …
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 1772-1779
Persistent link: https://www.econbiz.de/10012211813
Saved in:
4
The impact of time on perceptions of educational value
Ledden, Lesley
;
Kalafatis, Stavros P.
- In:
International journal of public sector management : IJPSM
23
(
2010
)
2
,
pp. 141-157
Persistent link: https://www.econbiz.de/10008652340
Saved in:
5
An analysis of customer satisfaction in a higher education context
Munteanu, Corneliu
;
Ceobanu, Ciprian
;
Bobâlcă, Claudia
; …
- In:
International journal of public sector management : IJPSM
23
(
2010
)
2
,
pp. 124-140
Persistent link: https://www.econbiz.de/10008652341
Saved in:
6
Examining student satisfaction with higher education services : using a new measurement tool
Gruber, Thorsten
;
Fuß, Stefan
;
Voss, Roediger
; …
- In:
International journal of public sector management : IJPSM
23
(
2010
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10008652342
Saved in:
7
Higher education marketing
Hemsley-Brown, Jane
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008652343
Saved in:
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