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~isPartOf:"International journal of economic perspectives : IJEP"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Hochschule"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
150
Service quality
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Quality management
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International journal of economic perspectives : IJEP
The TQM journal : the international review of organizational improvement
Journal of marketing for higher education
23
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Beiträge zur Hochschulpolitik
19
Economics of education review
13
NBER Working Paper
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NBER working paper series
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International journal of quality and service sciences
11
International review on public and non-profit marketing
11
Discussion paper series / IZA
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Services marketing quarterly
9
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6
Education economics
6
IZA Discussion Paper
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Journal of Asian finance, economics and business : JAFEB
6
Total quality management & business excellence
6
Cogent business & management
5
European research studies
5
Journal of human resources : JHR
5
Foundations of Management : the journal of Warsaw University of Technology
4
International journal of productivity and quality management : IJPQM
4
International journal of public sector management : IJPSM
4
International journal of services, economics and management
4
Projekt Qualitätssicherung
4
Quality management journal : QMJ
4
Arbeitspapier
3
Australasian marketing journal
3
Baltic Journal of Economic Studies
3
Dienstleistungsorientierung in der universitären Ausbildung : mehr Qualität im betriebswirtschaftlichen Studium ; Festschrift für Prof. Dr. Ursula Hansen zum 60. Geburtstag
3
International business and economics research journal
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of education economics and development : IJEED
3
International journal of services and operations management : IJSOM
3
Problems and perspectives in management : PPM ; international research journal
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
The service industries journal
3
Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement
3
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ECONIS (ZBW)
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1
On-campus accommodation service quality : the mediating role of students' satisfaction on word of mouth
Gabbianelli, Linda
;
Pencarelli, Tonino
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1224-1255
Persistent link: https://www.econbiz.de/10014321615
Saved in:
2
An augmented reality-based system for improving quality of services operations : a study of educational institutes
Egaji, Oche A.
;
Asghar, Ikram
;
Griffiths, Mark G.
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
2
,
pp. 330-354
Persistent link: https://www.econbiz.de/10012885382
Saved in:
3
Factors that enhance the perceived quality and student satisfaction of specialized postgraduate programs : the role of identity
Park, Soohyun
;
Kim, Kilsun
- In:
The TQM journal : the international review of …
35
(
2023
)
4
,
pp. 1007-1029
Persistent link: https://www.econbiz.de/10014321525
Saved in:
4
Structural equation modelling : artificial neural network based hybrid approach for assessing quality of university cafeteria services
Uluskan, Meryem
- In:
The TQM journal : the international review of …
35
(
2023
)
4
,
pp. 1048-1071
Persistent link: https://www.econbiz.de/10014321541
Saved in:
5
Total Quality Management in higher education : a literature review on barriers, customers and accreditation
Jasti, Naga Vamsi Krishna
;
Venkateswaran, V.
;
Kota, Srinivas
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1250-1272
Persistent link: https://www.econbiz.de/10013537688
Saved in:
6
The effect of multidimensional service quality on word of mouth in university on-campus healthcare centers
Dandis, Ala' Omar
;
Jarrad, Amr Anwar
;
Joudeh, Jamal M M
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
4
,
pp. 701-727
Persistent link: https://www.econbiz.de/10013342923
Saved in:
7
The European standards and guidelines for internal quality assurance : an integrative approach to quality management in higher education?
Manatos, Maria J.
;
Sarrico, Cláudia S.
;
Rosa, Maria …
- In:
The TQM journal : the international review of …
29
(
2017
)
2
,
pp. 342-356
Persistent link: https://www.econbiz.de/10011643384
Saved in:
8
Determining quality standards in higher education : an evaluation of culture and society
Tokel, Aytaç
;
Özkan, Timuçin
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 499-504
Persistent link: https://www.econbiz.de/10011763477
Saved in:
9
The pathology of the quality of educational services in Payam-e-Noor University of Karaj
Zarandi, Hossein Poursoltani
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 988-997
Persistent link: https://www.econbiz.de/10011764093
Saved in:
10
Considering pollution in the higher education (HE) service ecosystem : the role of students' evaluation surveys
Díaz-Méndez, Montserrat
;
Saren, Michael
;
Gummesson, Evert
- In:
The TQM journal : the international review of …
29
(
2017
)
6
,
pp. 767-782
Persistent link: https://www.econbiz.de/10011804558
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