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~isPartOf:"International journal of economic perspectives : IJEP"
~subject:"Hochschule"
~subject:"Relationship marketing"
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Search: "Dienstleistungsqualität"
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Relationship marketing
Dienstleistungsqualität
26
Service quality
26
Customer satisfaction
10
Kundenzufriedenheit
10
Consumer behaviour
7
Konsumentenverhalten
7
Service Quality
7
Beziehungsmarketing
6
Financial audit
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Iran
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Job satisfaction
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Personal banking
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Privatkundengeschäft
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Al-Joodeh, Miase Nazem Aziz
1
Amirnejad, Ghanbar
1
Arghavani, Ali
1
Aritonang, R.
1
Dadar, Meysam
1
Hannan, Sufrin
1
Karimi, Mohammad
1
Kirbrandoko, Kirbrandoko
1
Lagzian, Mohammed
1
Lerbin, R.
1
Nurmalina, Rita
1
Poursalimi, Mojtaba
1
Rajaei, Zahra
1
Suharjo, Budi
1
Suvittawat, Adisak
1
Tokel, Aytaç
1
Zanjani, Eisa F.
1
Zarandi, Hossein Poursoltani
1
Özkan, Timuçin
1
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International journal of economic perspectives : IJEP
Journal of retailing and consumer services
180
International journal of hospitality management
118
Journal of business research : JBR
105
The journal of services marketing
97
The service industries journal
77
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
77
Services marketing quarterly
56
Journal of hospitality marketing & management
54
Journal of service research : JSR
47
International journal of contemporary hospitality management
46
Journal of travel and tourism marketing
43
Service business
43
The TQM journal : the international review of organizational improvement
42
Journal of service management
37
Cogent business & management
34
International journal of quality and service sciences
34
Tourism management : research, policies, practice
29
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
27
Journal of service research
26
Journal of strategic marketing
26
Total quality management & business excellence
26
Industrial marketing management : the international journal for industrial and high-tech firms
25
Journal of marketing for higher education
25
The international journal of bank marketing : IJBM
25
Asia Pacific journal of marketing and logistics
23
International journal of services and operations management
22
International journal of services, economics and management
22
Journal of the Academy of Marketing Science
22
Managing service quality : MSQ ; an international journal
22
Marketing intelligence & planning
22
International journal of productivity and quality management : IJPQM
21
Journal of air transport management
21
Beiträge zur Hochschulpolitik
19
International journal of quality & reliability management
19
International journal of electronic customer relationship management : IJECRM
18
Psychology & marketing
18
Journal of Asian finance, economics and business : JAFEB
17
Journal of service theory and practice : JSTP
17
Journal of marketing
16
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
16
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1
Service quality at Thailand's Siam Commercial Bank: Chonburi Province
Suvittawat, Adisak
- In:
International journal of economic perspectives : IJEP
9
(
2015
)
4
,
pp. 21-26
Persistent link: https://www.econbiz.de/10011579308
Saved in:
2
The influence of customer satisfaction, trust and information sharing on customer loyalty of professional services company : an empirical study on independent surveyor services ind...
Hannan, Sufrin
;
Suharjo, Budi
;
Kirbrandoko, Kirbrandoko
; …
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 344-353
Persistent link: https://www.econbiz.de/10011762843
Saved in:
3
Determining quality standards in higher education : an evaluation of culture and society
Tokel, Aytaç
;
Özkan, Timuçin
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 499-504
Persistent link: https://www.econbiz.de/10011763477
Saved in:
4
The pathology of the quality of educational services in Payam-e-Noor University of Karaj
Zarandi, Hossein Poursoltani
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 988-997
Persistent link: https://www.econbiz.de/10011764093
Saved in:
5
The impact of marketing activities on the quality of communication in private banks of Mashhad
Zanjani, Eisa F.
;
Karimi, Mohammad
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 1290-1297
Persistent link: https://www.econbiz.de/10011764669
Saved in:
6
Interactions between customer relationship management technology infrastructure, loyalty & customer satisfaction : evidence from Iran
Dadar, Meysam
;
Amirnejad, Ghanbar
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 1326-1333
Persistent link: https://www.econbiz.de/10011764677
Saved in:
7
Relationship among loyalty, satisfaction and intention : the mediating role of trust
Lerbin, R.
;
Aritonang, R.
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
1
,
pp. 1608-1620
Persistent link: https://www.econbiz.de/10011764733
Saved in:
8
Mediating role of student satisfaction on the relationship between educational quality, service quality and the adoption of e-learning
Al-Joodeh, Miase Nazem Aziz
;
Poursalimi, Mojtaba
; …
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 1772-1779
Persistent link: https://www.econbiz.de/10012211813
Saved in:
9
Investigation of the impact of service quality on customer loyalty : evidence from hotel industry in Iran
Rajaei, Zahra
;
Arghavani, Ali
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 871-879
Persistent link: https://www.econbiz.de/10012209724
Saved in:
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