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~isPartOf:"International journal of hospitality management"
~isPartOf:"Izvestija Akademii Nauk SSSR"
~subject:"Robot"
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Robot
Dienstleistung
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International journal of hospitality management
Izvestija Akademii Nauk SSSR
Journal of service management
5
Journal of service research
3
Journal of service theory and practice
2
The journal of services marketing
2
The service industries journal
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essentials
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A Research Agenda for Service Marketing
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Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
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Contemporary Trends in Marketing : Problems, Processes and Prospects
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Decision : official journal of Indian Institute of Management Calcutta
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International journal of contemporary hospitality management
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Journal of consumer research : JCR ; an interdisciplinary journal
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Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
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Service business
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Springer eBook Collection
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Studie zum deutschen Innovationssystem
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Studien zum deutschen Innovationssystem
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ECONIS (ZBW)
5
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1
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
2
Role of trust in customer attitude and behaviour formation towards social service robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
3
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
4
Customer-robot interactions : understanding customer experience with service robots
Huang, Dan
;
Chen, Qiurong
;
Huang, Jiahui
;
Kong, Shaojun
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
Saved in:
5
A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world : the role of service robots
Seyitoğlu, Faruk
;
Ivanov, Stanislav
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389791
Saved in:
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