//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~isPartOf:"ifo Dresden berichtet"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistung"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
52
Services
31
Dienstleistungsqualität
14
Service quality
14
Dienstleistungssektor
9
Service industry
9
Consumer behaviour
8
Customer service
8
Konsumentenverhalten
8
Kundenservice
8
Beziehungsmarketing
6
Customer satisfaction
6
Kundenzufriedenheit
6
Relationship marketing
6
Sachsen
6
Warteschlangentheorie
6
Deutschland
5
Queueing theory
5
Robot
5
Roboter
5
Theorie
5
Theory
5
Innovation
4
Service innovation
4
Service robot
4
Arbeitslosigkeit
3
Arbeitsmarkt
3
Dienstleistungsinnovation
3
Gastronomie
3
Hospital
3
Industrie
3
Krankenhaus
3
Restaurant industry
3
Service encounter
3
Unternehmen
3
Wirtschaftspolitik
3
Anthropomorphism
2
Arbeitskräfte
2
Arbeitsmarktpolitik
2
Artificial intelligence
2
more ...
less ...
Online availability
All
Undetermined
23
Free
4
Type of publication
All
Article
52
Type of publication (narrower categories)
All
Article in journal
31
Aufsatz in Zeitschrift
31
Article
2
Language
All
English
31
Undetermined
18
German
3
Author
All
Eli, Max
5
Clergue, Valentina
2
Etemad-Sajadi, Reza
2
Gürtler, Joachim
2
Heo, Cindy Yoonjoung
2
Kiessl, Thomas
2
Liu, Canmian
2
Pohl, Carsten
2
Roehl, Klaus-Heiner
2
Schmalholz, Heinz
2
Tang, Ta-Wei
2
Xie, Lishan
2
Altinay, Levent
1
Arlotto, Alessandro
1
Barth, Ulrich
1
Bassamboo, Achal
1
Bellos, Ioannis
1
Bimpikis, Kostas
1
Braun, Hans-Gert
1
Bröskamp, Annette
1
Chen, Qiurong
1
Cheng, Jen-Son
1
Choi, Sungwoo
1
Cohen, Morris A.
1
Crabill, Thomas B.
1
Debo, Laurens G.
1
Della Corte, Valentina
1
Dewan, Sanjeev
1
Fan, Alei
1
Frazelle, Andrew E.
1
Friedman, Moshe
1
Fritsch, Michael
1
Gao, Long
1
Gilland, Wendell
1
Goes, Paulo B.
1
Gregory, Amy M.
1
Gupta, Varun
1
Gursoy, Dogan
1
Guéguen, Nicolas
1
He, Zeya
1
more ...
less ...
Published in...
All
International journal of hospitality management
Management science : journal of the Institute for Operations Research and the Management Sciences
ifo Dresden berichtet
SpringerLink / Bücher
128
The service industries journal
69
The journal of services marketing
58
Journal of service management
57
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Ifo Schnelldienst
47
Journal of business research : JBR
47
Journal of service research : JSR
45
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
FFB-Diskussionspapier
30
Springer eBook Collection / Business and Economics
29
Research
28
Springer eBook Collection
28
International journal of services technology and management
27
Industrial marketing management : the international journal for industrial and high-tech firms
25
Gabler Edition Wissenschaft
24
International journal of production economics
21
Schriften des Forschungsinstituts Freie Berufe
21
Izvestija Akademii Nauk SSSR
20
Services marketing quarterly
20
Working paper / National Bureau of Economic Research, Inc.
20
Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen
19
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
Schriftenreihe innovatives Dienstleistungsmanagement
19
Journal of retailing and consumer services
18
Journal of service research
18
Politická ekonomie : teorie, modelování, aplikace
18
The journal of business & industrial marketing
18
European journal of marketing : EJM
17
European journal of operational research : EJOR
17
Forum Dienstleistungsmanagement
17
The science of service systems
17
Handbook of service science ; [Vol. 1]
15
London School of Economics and Political Science - Publications
15
NBER working paper series
15
more ...
less ...
Source
All
ECONIS (ZBW)
34
RePEc
16
EconStor
2
Showing
1
-
10
of
52
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334776
Saved in:
2
Marketplace scalability and strategic use of platform investment
Li, Jin
;
Pisano, Gary P.
;
Xu, Yejia
;
Zhu, Feng
- In:
Management science : journal of the Institute for …
69
(
2023
)
7
,
pp. 3958-3975
Persistent link: https://www.econbiz.de/10014338316
Saved in:
3
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
4
Role of trust in customer attitude and behaviour formation towards social service robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
5
Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
6
Automated, human, or semi-automated service in restaurants? : an investigation of technology-enabled service designs and customer attribution
Park, Soona
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255930
Saved in:
7
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
8
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
9
Service design for a holistic customer experience : a process framework
Bellos, Ioannis
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
Saved in:
10
Customer-robot interactions : understanding customer experience with service robots
Huang, Dan
;
Chen, Qiurong
;
Huang, Jiahui
;
Kong, Shaojun
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->