//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of productivity and quality management : IJPQM"
~subject:"Health care system"
~subject:"quality"
~subject:"service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Health care system
quality
service quality
Dienstleistungsqualität
107
Service quality
104
Qualitätsmanagement
67
Quality management
65
Customer satisfaction
47
Kundenzufriedenheit
47
Beziehungsmarketing
18
Relationship marketing
18
Hospital
17
Krankenhaus
17
Product quality
17
Produktqualität
17
customer satisfaction
14
Gesundheitsversorgung
13
Health care
13
Gesundheitswesen
12
AHP-Verfahren
11
Measurement
11
Messung
11
AHP approach
10
Bank
10
Consumer behaviour
10
Jordanien
10
Konsumentenverhalten
10
quality management
10
Jordan
9
Multi-criteria analysis
9
Multikriterielle Entscheidungsanalyse
9
Fuzzy sets
8
Fuzzy-Set-Theorie
8
India
7
Indien
7
Patienten
7
Patients
7
Performance measurement
7
Performance-Messung
7
SERVQUAL
7
more ...
less ...
Online availability
All
Undetermined
28
Free
1
Type of publication
All
Article
49
Type of publication (narrower categories)
All
Article in journal
49
Aufsatz in Zeitschrift
49
Language
All
English
49
Author
All
Adil, Mohd
3
Boon-Cheong Chew
2
Herrera, Roberto
2
Lay Hong Tan
2
Nasir, Mohd
2
Shahin, Arash
2
Skordoulis, Michalis
2
Sweis, Rateb J.
2
Syaiful-Rizal Hamid
2
Aboumasoudi, Abbas Sheikh
1
Adel, Riham
1
Agarwal, Sonal
1
Aghdaie, Fathollah Amiri
1
Ajarmah, Balqees Salem
1
Akasheh, Sajad
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Al-Nady, Bahaà Abdul-Hafez Attallah
1
Alasonas, Panteleimon
1
Alawneh, Afnan
1
Allada, Vijaya Kameswari
1
Alliprandini, Dário H.
1
Anber Abraheem Shlash Mohammad
1
Anupriya, N. R.
1
Aparecida de Mattos, Claudia
1
Apornak, Arash
1
Arabzad, S. Mohammad
1
Atulkar, Sunil
1
Awasthi, Anjali
1
Barreto, Rister
1
Battal, Aslı
1
Başaran, Bülent
1
Bhatia, Manjot Singh
1
Boo, Je-Man
1
Chalikias, Miltiadis
1
Charyulu, R. Narayana
1
Choung, Eun-Mi
1
Dahar, Hind
1
Damali, Uzay
1
Dammaj, Alaa
1
Delahoz-Dominguez, Enrique
1
more ...
less ...
Published in...
All
International journal of productivity and quality management : IJPQM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
59
International journal of services and operations management
44
Total quality management & business excellence
40
Quality management journal : QMJ
35
Health care management review : HCM review
31
Journal of health organization and management
28
Services marketing quarterly
27
The service industries journal
27
Cogent business & management
26
The TQM journal : the international review of organizational improvement
22
International journal of services, economics and management
20
Journal of hospitality marketing & management
20
Management science : journal of the Institute for Operations Research and the Management Sciences
18
NBER Working Paper
18
International journal of services and operations management : IJSOM
17
Journal of travel and tourism marketing
17
NBER working paper series
17
Health marketing quarterly
16
Working paper / National Bureau of Economic Research, Inc.
16
CHE research paper
15
International journal of business information systems : IJBIS
15
Journal of health economics
15
Journal of service management
13
Manufacturing & service operations management : M & SOM
13
Production and operations management : an international journal of the Production and Operations Management Society
13
Health economics
12
International journal of production research
12
Technological forecasting & social change : an international journal
12
International journal of business excellence : IJBEX
11
Journal of business research : JBR
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
International journal of hospitality management
10
Journal for global business advancement : JGBA
10
International journal of business excellence
9
Production and operations management : the flagship research journal of the Production and Operations Management Society
9
World Bank E-Library Archive
9
Discussion paper / Centre for Economic Policy Research
8
European journal of operational research : EJOR
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
more ...
less ...
Source
All
ECONIS (ZBW)
49
Showing
1
-
10
of
49
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Smart services' quality scale
Adel, Riham
- In:
International journal of productivity and quality …
35
(
2022
)
4
,
pp. 429-446
Persistent link: https://www.econbiz.de/10013257161
Saved in:
2
Six sigma-oriented methodology for multivariate capability analysis to measure service quality in virtual education environments
Barreto, Rister
;
Herrera, Roberto
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 431-463
Persistent link: https://www.econbiz.de/10014364095
Saved in:
3
Business sustainability for small coffee shops : the role of leader and quality
Najib, Mukhamad
;
Fahma, Farah
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 536-553
Persistent link: https://www.econbiz.de/10014364130
Saved in:
4
Quality management : history, evolution and aspects
Ferreira, Angélica Luize Cardoso
;
Lustosa, Isadora Alves
; …
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 554-566
Persistent link: https://www.econbiz.de/10014364134
Saved in:
5
Assessing technology banking service providers using fuzzy MCDM approach
Sindwani, Rajiv
- In:
International journal of productivity and quality …
38
(
2023
)
3
,
pp. 312-331
Persistent link: https://www.econbiz.de/10014313416
Saved in:
6
Three-phase method to assess the logistics service using Six Sigma metrics, Hotelling's T-square control chart and a principal component capacity indicator
Fontalvo-Herrera, Tomás José
;
Herrera, Roberto
; …
- In:
International journal of productivity and quality …
35
(
2022
)
1
,
pp. 17-39
Persistent link: https://www.econbiz.de/10013093181
Saved in:
7
Analysing human and system related barriers of TQM in automobile industries using fuzzy DEMATEL approach
Yadav, Ram Nath
;
Kumar, Devendra
;
Sharma, Ajay Kumar
; …
- In:
International journal of productivity and quality …
35
(
2022
)
2
,
pp. 193-219
Persistent link: https://www.econbiz.de/10013093263
Saved in:
8
Continuous improvement practice and the stages of service operations competitiveness : a hospital case study
Teixeira, André L.
;
Alliprandini, Dário H.
;
Aparecida …
- In:
International journal of productivity and quality …
37
(
2022
)
1
,
pp. 20-35
Persistent link: https://www.econbiz.de/10013448922
Saved in:
9
Service quality and public satisfaction with Indonesia's tax amnesty program
Nurhadian, Irfan
;
Khoirunurrofik, Khoirunurrofik
- In:
International journal of productivity and quality …
37
(
2022
)
1
,
pp. 99-118
Persistent link: https://www.econbiz.de/10013448933
Saved in:
10
Competence in quality of pharmaceuticals by quality benchmarking : a conceptual discussion
Charyulu, R. Narayana
;
Narayanan, V. Anoop
;
Sandeep, D. S.
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 216-225
Persistent link: https://www.econbiz.de/10013448944
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->