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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of service research : JSR"
~source:"econis"
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Search: subject_exact:"Service-Dominant Logic"
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Service-Dominant Logic
15
Service-dominant logic
15
Betriebliche Wertschöpfung
6
Dienstleistung
6
Services
6
Value creation
6
Customer integration
5
Kundenintegration
5
service-dominant logic
5
Customer satisfaction
4
Dienstleistungsqualität
4
Innovation
4
Kundenzufriedenheit
4
Service quality
4
Beziehungsmarketing
3
Dienstleistungsmanagement
3
Dienstleistungsmarketing
3
Relationship marketing
3
Service management
3
Services marketing
3
Customer value
2
Kundenwert
2
Systems theory
2
Systemtheorie
2
service systems
2
value
2
value creation
2
1970-
1
Arbeitsgruppe
1
Beschwerdemanagement
1
Cancer
1
Complaint management
1
Complex systems
1
Consumer behaviour
1
Customer service
1
Dienstleistungssektor
1
Dynamic capabilities
1
Dynamische Kompetenzen
1
E-commerce
1
Electronic Commerce
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Article
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English
16
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Edvardsson, Bo
2
Lusch, Robert F.
2
Sweeney, Jillian C.
2
Tronvoll, Bård
2
Vargo, Stephen L.
2
Azad, Naser
1
Barile, Sergio
1
Barrios, Andrés
1
Barrutia, José M.
1
Blocker, Christopher P.
1
Bove, Liliana L.
1
Chandler, Jennifer D.
1
Dagger, Tracey S.
1
Firth, Robert
1
Gelbrich, Katja
1
Ghasemian, Seyed Hamid Reza
1
Gilsanz, Ainhize
1
Grégoire, Yany
1
Gummesson, Evert
1
Gäthke, Jana
1
Hartline, Michael D.
1
Helkkula, Anu
1
Hibbert, Sally
1
Karpen, Ingo O.
1
Kowalkowski, Christian
1
Lukas, Bryan A.
1
McColl-Kennedy, Janet R.
1
Melton, Horace L.
1
Min, Choo Zhi
1
Ng, Gloria
1
Ng, Sylvia C.
1
Ordanini, Andrea
1
Parasuraman, A.
1
Plewa, Carolin
1
Polese, Francesco
1
Seyedaliakbar, Hamid
1
Temerak, Mohamed Sobhy
1
Van Kasteren, Yasmin
1
Winklhofer, Heidi
1
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International journal of quality and service sciences
Journal of service research : JSR
Journal of business research : JBR
42
Industrial marketing management : the international journal for industrial and high-tech firms
33
Marketing theory
31
Journal of service management
18
Journal of the Academy of Marketing Science
18
Journal of marketing management : MM
16
The journal of services marketing
14
The service industries journal
14
International journal of physical distribution & logistics management : IJPD & LM
12
European journal of marketing : EJM
10
Public management review
10
The journal of business & industrial marketing
10
Tourism management : research, policies, practice
10
AMS review : official publication of the Academy of Marketing Science
9
Service business
9
International journal of contemporary hospitality management
8
Journal of business market management : JBM
8
Journal of macromarketing
8
Review of marketing research
8
SpringerLink / Bücher
8
Die Betriebswirtschaft : DBW
7
The TQM journal : the international review of organizational improvement
7
European Sport management quarterly : ESMQ
6
International journal of hospitality management
6
Journal of business-to-business marketing
6
Journal of service theory and practice : JSTP
6
Services marketing quarterly
6
Australasian marketing journal
5
European management journal
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Innovating in practice : perspectives and experiences
4
International journal of production economics
4
International journal of services and operations management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
Journal of retailing and consumer services
4
Journal of strategic marketing
4
Managing consumer services : factory or theater?
4
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ECONIS (ZBW)
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1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
The transformative value of a service experience
Blocker, Christopher P.
;
Barrios, Andrés
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011336512
Saved in:
3
How much compensation should a firm offer for a flawed service? : an examination of the nonlinear effects of compensation on satisfaction
Gelbrich, Katja
;
Gäthke, Jana
;
Grégoire, Yany
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10010483434
Saved in:
4
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
5
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
6
Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.
;
Gilsanz, Ainhize
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
Saved in:
7
Employee collaboration, learning orientation, and new service development performance
Melton, Horace L.
;
Hartline, Michael D.
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 67-81
Persistent link: https://www.econbiz.de/10009751089
Saved in:
8
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10009768459
Saved in:
9
A new conceptualization of service innovation gounded in S-D logic and service systems
Edvardsson, Bo
;
Tronvoll, Bård
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 19-31
Persistent link: https://www.econbiz.de/10009754729
Saved in:
10
Customers as resource integrators : toward a model of customer learning
Hibbert, Sally
;
Winklhofer, Heidi
;
Temerak, Mohamed Sobhy
- In:
Journal of service research : JSR
15
(
2012
)
3
,
pp. 247-261
Persistent link: https://www.econbiz.de/10009578295
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